Managing Orders

Creating and Editing manual orders

Written by sian
Updated over a week ago

How To Manage Orders (UK)

Written by sian
Updated over a week ago

Order Search and Filter

Use search and filters to flexibly find, print, export and ship your orders

Written by Roxy Grover
Updated over a week ago

Order Views

Save commonly used filters as Order Views, for easy access.

Written by Roxy Grover
Updated over a week ago

Order Tags

Use tags flexibly for your workflow. Filter orders, create order rules, see sales reporting and more.

Written by Roxy Grover
Updated over a week ago

Order History

See a complete history of actions taken on a specific order

Written by Roxy Grover
Updated over a week ago

Internal Notes For Orders

Collaborate with Team Members about specific orders using Internal Notes

Written by Marc Girdlestone
Updated over a week ago

Connecting Stripe payment gateway

Connect Stripe to take payment for retail and wholesale orders that are created in Veeqo

Written by Roxy Grover
Updated over a week ago

Serial Number Tracking

Record the serial numbers or batch numbers of your items at the point of packing your order

Written by Gemma Johnson
Updated over a week ago

Update: International Electronic Pre-Advice Data Information.

Written by Sam Baggott
Updated over a week ago

Address Validation

Verify recipient's shipping address before shipping an order

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Written by Rithu Rajan
Updated over a week ago

Shopify Tips support

Written by Gemma Johnson
Updated over a week ago

Shopify Fraud Analysis support

Written by Gemma Johnson
Updated over a week ago

Order shipping address changes on Shopify

Written by Gemma Johnson
Updated over a week ago

Picking Your Orders

Learn the different ways you can pick your orders in Veeqo

Written by Marc Girdlestone
Updated over a week ago

Picking onboarding wizard Beta

The picking onboarding wizard allows you to manually select orders to add to a picking batch and assign them to a picker of your choice.

Written by sian
Updated over a week ago

Cancelling orders in Veeqo

Written by sian
Updated over a week ago

Edit an Order

Edit orders created in Veeqo or synced from your sales channels

Written by Roxy Grover
Updated over a week ago

Edit Tax on and order

This may be useful if you have customers/products that are tax exempt (e.g if your customer is a charity they may be exempt from paying tax)

Written by sian
Updated over a week ago

Duplicate An Order

Create a draft copy of another order

Written by Marc Girdlestone
Updated over a week ago

Change the Fulfillment Location of an Order

You can deallocate your automatically allocated orders and reallocate to manually route your orders to the location of your choice.

Written by Gemma Johnson
Updated over a week ago

Merge Orders Work-around

Identify orders that can potentially be shipped together

Written by Roxy Grover
Updated over a week ago

Export orders via CSV (New orders page)

Written by sian
Updated over a week ago

Available Order Export CSV Headers

Written by Roxy Grover
Updated over a week ago

Import orders via CSV

Written by sian
Updated over a week ago

Import Wholesale orders

Bulk import wholesale orders by CSV

Written by Marc Girdlestone
Updated over a week ago

Accepted Country Codes

Written by Roxy Grover
Updated over a week ago

Order Rules Overview

Written by Roxy Grover
Updated over a week ago

Available Order Rule Triggers

Written by Roxy Grover
Updated over a week ago

Available Order Rule Conditions

Written by Roxy Grover
Updated over a week ago

Shipping Your First Order (US)

Written by sian
Updated over a week ago

Ship from the orders list

Written by sian
Updated over a week ago

Bulk shipping from the orders list

You can now bulk ship up to 100 orders from the orders list.

Written by sian
Updated over a week ago

Booking a collection

Written by sian
Updated over a week ago

FAQ - Import One Stop Shop (IOSS)

Adding and submitting IOSS numbers to carriers

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Written by Rithu Rajan
Updated over a week ago

Delete A Shipment

Written by Roxy Grover
Updated over a week ago

International Shipping

Written by sian
Updated over a week ago

Re-ship An Order

Written by Roxy Grover
Updated over a week ago

File a claim with your carriers

Written by sian
Updated over a week ago

Delivery methods

Written by sian
Updated over a week ago

Change Company Name On Shipping Label

Edit the Company Name that appears on the Shipping Labels or Customs Documentation you generate in Veeqo

Written by Marc Girdlestone
Updated over a week ago

Brexit FAQ

Written by Mohammed
Updated over a week ago

Incoterms: DAP And DDP Shipping

Written by Roxy Grover
Updated over a week ago

How to delete and refund a shipment

Written by sian
Updated yesterday

Amazon - Valid Tracking Rate (VTR)

Overview of VTR and VTR information Veeqo sends to Amazon

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Written by Rithu Rajan
Updated over a week ago

Favouriting and Hiding Shipping Services (UK)

Written by Roxy Grover
Updated over a week ago