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Creating and Editing manual orders
Creating and Editing manual orders
Updated over a week ago

You can print labels directly in Veeqo for orders that don’t come from one of your online stores. To do this you can create a quick order to enter the necessary information to create the label OR create an advanced order, which will give you access to more options, like the ability to change the delivery and payment methods.

Create a quick order

Note: This feature is unavailable to sellers on our Legacy product, to create a manual order on this product, please click New on the orders page and follow the steps for 'Create an advanced order'

  1. Head to the orders page

  2. Click + Create order in the top right of the page


3. From here you can:

  • Enter your customers’ shipping details OR search for an existing customer that is saved in Veeqo

  • If you have more than one location in Veeqo, choose the location you want to ship your order from

  • Add quick products OR products from your existing product catalog


  • The default selection will be the default location of the user creating the order. To change the default location of a user, see this guide.

  • If you want to save time and don't want the extra detail from adding existing products, you can use the quick product.

  • A quick product will have a weight of 1 ounce and dimensions 5x5x5 inches, by default. You will need to change these to the correct figures when you ship. If you choose to use products from your existing catalog we will use their saved weights and dimensions.

  • Tick to confirm if you want an email to be sent to the customer when the order is created

4. Click Save order to confirm.

Create an advanced order

  1. Head to the orders page

  2. Click + Create order in the top right of the page

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3. Click Create advanced order. You will be taken to the advanced order creation page

4. Add an existing customer or create a new customer for the order.

5. Choose which direct store you would like to assign the order to from the drop down list.

Important: You will not be able to create an advanced order without assigning the order to a direct store in Veeqo


6. Search for the products you would like to add to your order


7. Once you have chosen the line items/ products to add to your order you can edit:

  • The line item price

  • Set discounts for each item on the order

Note: You can either type the value of the discount on the line provided OR you can click the percent symbol to choose a percentage to discount on the order

  • Set the qty of each line item that you would like to add to the order

  • Set the tax amount for each line item on the order


8. You can add internal notes, customer notes and additional order information to the order (optional)


9. Once you have added all of the relevant information to the order, you can tick the check box if you would like us to send an order confirmation to your customer and click create order. This will save your new order.


Editing orders in Veeqo

To edit and existing order in Veeqo, follow these steps:

  1. Click into the order from the orders page.

  2. Click the edit tab


3. From here you can make changes to:

  • Customer information

  • Product information

  • Notes

  • Additional order information


4. You can then tick the check box if you would like to send an order confirmation to your customer and/ or tick the check box if you would NOT like us to update costs based off your changes.


5. Click save to save your changes.

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