You can print labels directly in Veeqo for orders that don’t come from one of your online stores.
You have two options when creating orders manually in Veeqo:
Quick orders: these only include basic information to create a label
Advanced orders: these can have full order information, such as product details and payment methods.
Create a quick order
Create a quick order
NOTE: This feature is unavailable to sellers on our Legacy product, to create a manual order on this product, please click New on the orders page and follow the steps for 'Create an advanced order'
Head to the orders page.
Click + New order in the top right of the page.
From here you can:
Enter your customers’ shipping details OR search for an existing customer that is saved in Veeqo
If you have more than one location in Veeqo, choose the location you want to ship your order from
Add quick products OR products from your existing product catalog
Tick to confirm if you want an email to be sent to the customer when the order is created
Click Save order to confirm.
NOTE:
The default selection will be the default location of the user creating the order. To change the default location of a user, see this guide.
If you want to save time and don't want the extra detail from adding existing products, you can use the quick product.
A quick product will have a weight of 1 ounce and dimensions 5x5x5 inches, by default. You will need to change these to the correct figures when you ship. If you choose to use products from your existing catalog we will use their saved weights and dimensions.
Create an advanced order
Create an advanced order
IMPORTANT: You will not be able to create an advanced order without assigning the order to a direct store in Veeqo
Head to the orders page
Click + Create order in the top right of the page
Click Create advanced order. You will be taken to the advanced order creation page
Add an existing customer or create a new customer for the order.
Choose which direct store you would like to assign the order to from the drop down list.
Search for the products you would like to add to your order
Once you have chosen the line items/ products to add to your order you can edit:
The line item price
Set discounts for each item on the order
Set the qty of each line item that you would like to add to the order
Set the tax amount for each line item on the order
You can add internal notes, customer notes and additional order information to the order (optional)
Once you have added all of the relevant information to the order, you can tick the check box if you would like us to send an order confirmation to your customer and click create order. This will save your new order.
NOTE: You can either type the value of the discount on the line provided OR you can click the percent symbol to choose a percentage to discount on the order
Editing orders in Veeqo
Editing orders in Veeqo
To edit and existing order in Veeqo, follow these steps:
Click into the order from the orders page.
Click the edit tab
From here you can make changes to:
Customer information
Product information
Notes
Additional order information
You can then tick the check box if you would like to send an order confirmation to your customer and/or tick the check box if you would NOT like us to update costs based off your changes.
Click save to save your changes.