Shipping Your First Order
Updated over a week ago

This guide applies to Sellers based in the United States only. For UK sellers please see this guide.

Shipping your first order in Veeqo is exciting! When you ship an order in Veeqo, the following will happen:

  • The order status in Veeqo will change to Shipped.

  • A shipping label will be created for you to print.

  • Your remote store order will be marked as shipped.

  • The customer will get a email to confirm the shipment and tracking details.

Important: Labels bought with Veeqo's rates, will be automatically charged to the card you have entered in Veeqo.

You can now ship your parcels and print labels directly from the orders page in Veeqo. This help guide will demonstrate how to do this.


How it works

Setting package weight and dimensions

  1. Go to the order you would like to ship and click the drop down under “Package”

  2. Set the total weight of the package in Pounds or Ounces.

  3. Enter your package dimensions.

  • You can do this from your preset package dimensions by clicking the drop down arrow next to your chosen courier and selecting the package dimensions


  • If no preset package dimensions are suitable for this order you can manually enter these by clicking “Enter dimensions”

4. You will have the option to save these dimensions as a preset package to use on future orders.

5. Click Save

Ship from the orders list

  1. Once you have added your package weights and dimensions, you can choose a service from the quotes provided.


  • We allow the selection of shipping methods for Amazon orders that don’t meet Amazon’s delivery promise. Orders that are shipped using out-of-promise ship methods will not be covered by Buy Shipping protection. To find out more, log into Seller Central and read this page about the benefits of Buy Shipping

  • Rates expire after 30 minutes. If you are on the orders page for more that 30 minutes before buying your labels, please refresh the page.

2. Choose if you would like to include a signature

3. Click Apply

4. Click Buy label

Note: We will not save the rate charged on the order. To view the cost of the label after purchase you can check out the transactions list.

Important: This will automatically purchase and generate the label. Please don’t click buy label until you are sure you’re ready to ship with the information you have provided.

Bulk shipping from the orders list

You can bulk ship up to 100 orders from the orders list. To do this follow these steps:

  1. Choose your package weights and dimensions as above

  2. Choose the services you want to use per order

  3. Tick select all and all orders on the page will be selected OR you can select the orders you want by ticking the selection box per order.

  4. The quotes for all shipping labels will be added together to show the total shipping price and the total number of labels are counted and shown on the button to print labels.

  5. Click print labels to buy your labels in bulk

Important: If the cost of the selected labels results in your Account Balance exceeding your Credit Limit we'll attempt to charge you and return your Account Balance to zero.

We'll then repeat until all selected labels are processed. This may result in it taking longer to buy and print all selected labels and in some cases result in not all labels being purchased successfully.

To view your current Credit Limit go to Settings, Billing & Invoices. To request a higher Credit Limit please contact Customer Support

Mark an order as shipped

You can mark an order as shipped without printing a label in Veeqo by following these steps:

  1. Click the arrow on the far right of the order

  2. Click “Mark order as shipped”

3. Choose the carrier you have shipped with if this has been shipped with an available carrier OR choose other if the carrier you shipped with is not available as an option.
4. You can also enter your tracking number for the order.
5. Click “Mark as shipped” to mark your order as shipped with the details you have entered.

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