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Importing Customers via CSV

Workaround process to import your customer contact data

Updated over a month ago

New customers are created each time an order with a new customer e-mail address is imported. You can repurpose our CSV order import to upload your customer billing and shipping details.

Before You Start

  • Make sure you have a CSV store

  • Create a placeholder product with the title “Customer Import” and the SKU "customer-import" via this guide

Required Fields

Required fields and what to fill in


Header

Input

status

shipped

total_price

0

created_at

2020-01-01 00:01:00 UTC

payment_type

cash

shipped_at

2020-01-01 00:01:00 UTC

sku

customer-import

qty

1

number

P-135642 (any number will work, this will be the order number)

Your Customers' Details

Header

Description

Example

shipping_address_first_name

The first name of the customer


Frank

shipping_address_last_name

The last name of the customer


Spencer

shipping_address_address1

The first line of the shipping address

10 Wind St

shipping_address_city

The city of the shipping address


Swansea

shipping_address_country

The country of the shipping address

UK

shipping_address_state

The state or county of the shipping address

West Glamorgan

shipping_address_zip

The zip or postal code of the shipping address


SA3 4ZZ

Note: If an order number is not present, the customer will not be imported.

How to Import Your Customers via CSV

  1. Download a blank order CSV import file here

  2. Fill in the required fields as detailed above

  3. Head to your orders page and click on the UPLOAD ORDERS button

  4. Select the CSV order channel you wish to use and select your file

  5. Click on IMPORT ORDERS to upload and you will receive an e-mail once the import has been completed

  6. You can then make those customers into Wholesale Customers by heading to Settings > Customers and editing their customer type

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