Connecting eBay in Veeqo
To set up your eBay store in Veeqo, see this guide.
Taxes on eBay orders
eBay, by default, does not break out the tax on your orders. Veeqo enables you to set up what tax each order should contain based on the shipping country/state of that order. To learn more see this guide.
Add a SKU to eBay listings
To create a SKU for your eBay listings, check out this guide.
Bulk update SKU codes on Ebay
Tip: eBay suggests for merchants with SKU codes to use there Merchant integration platform - a bulk management tool for high-volume sellers
FAQ’s
How often do you pull in orders?
We pull orders every 10 minutes
How often do you pull in new products?
We pull new products every 60 minutes
How often do you pull in product updates or changes?
We pull product updates every 60 minutes. If updates are not syncing then please ensure the following setting is enabled.
You can do this by:
Click into your eBay Store
Click Edit.
Scroll to section 2 and you will see this setting
Do you pull historical orders?
Yes, we pull the last 90 days of historical orders
Do you pull refunds?
At the moment, we do not pull refunds into Veeqo from eBay.
Do you pull cancelled order statuses?
Yes, we now pull cancelled order statuses from eBay into Veeqo. Similarly, if you cancel an order in Veeqo, the cancelled status will push to your store.
Do you pull cost prices from eBay?
At the moment, we do not pull the cost prices through from eBay
Is it possible to push stock from a particular location depending on the customers state?
Currently this is not possible. Veeqo will push stock to your store based on the location that you have attached to your store. Please click here to learn more on adding locations to your stores.
Do you pull in customer notes?
Yes we do, this will be against the customer notes on the order in Veeqo.
Can I push a full or partial refund from Veeqo to eBay?
At the moment it isn't possible to push any state of refunds to your eBay store, you will need to perform this action on eBay directly.
Where can I find my Ebay sales record number on Veeqo?
Following a change on eBay, Veeqo no longer pulls the Sales Record Number. The number pulled to Veeqo is the order number.
Troubleshooting
Often eBay syncing issues can have some common solutions. If you’re having issues with your eBay store, check out these troubleshooting guides: