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General Settings Overview

Updated over 2 weeks ago

To change your company information in Veeqo please navigate to Settings > General. From here you can change:

  1. Your company main email address

  2. Your company currency. To make sure that your reports are accurate and easy to understand, Veeqo is designed to work in a single currency. If you have a store which has it's currency set to something other than your Veeqo currency, we will convert the orders using the current exchange rates. For more information on this see this guide.

  3. Your company default delivery method. Delivery methods are options given to your customer on your marketplace, which are then pulled into Veeqo against the order.

  4. Weight and dimensions. When you are setting up your account, you will be able to choose your companies default weight unit. If the carrier you plan to integrate requires that you change the weight unit at a later date, then please contact our support team.

  5. Your company name

  6. Purchase order email address. This is the email address Veeqo will use to send purchase orders to your supplier

  7. Timezone. Throughout Veeqo dates and times are displayed in UTC. The Company Date/Time settings enables Veeqo to display the Date/Times by taking into account your location, ensuring the times on our reporting is accurate. Each user can also set their own preferred time settings by following This Guide. If a user has not selected a preference then an Account Admin can choose a default Timezone to use.

  8. Invoice note

  9. Company logo. This logo will be displayed on your printing templates

  10. Company address

  11. Enable or disable scan to pack

Country Taxes

Veeqo enables you to setup what tax each order should contain based on the shipping country/state of that order:

  1. From the General Settings page, click Country Taxes (on the left)

  2. Click + New Country Tax

  3. Select a Country and your % Tax Rate for that country

  4. Click Save, you will then be able to see your Country Tax saved

  5. You now need to apply the adjusted the tax rate for Amazon. To do this please follow these steps:

    1. Click on your store and then click Edit and Show Advanced Settings

    2. Enable the option When Orders Are Synced, Adjust The Tax Amount Based On The Shipping Country Of The Order? and click Save.

New orders received after this moment will now have these tax rules applied to them, previous or current orders will not be affected.

Note:

  • Add tax rates for as many countries as you want;

  • When adding Country Taxes for the USA, you will also need to select a State.

Product Brands

For information on setting up product brands, check out this guide.

Company Branding

Company brands can be set up to use for multibrand templates. For more information on this, check out this guide.

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