This guide contains information on a paid plan feature. For more information on our subscription plans, check out this guide.
Inventory Control in Veeqo allows you to automatically sync and update stock across all your channels from one place, using either Veeqo or one of your channels as a source of stock levels. Wave goodbye to spreadsheets and track stock without the fuss!
NOTE:
If you choose to take levels from one of your channels, Veeqo will pull the initial stock level from that store and we will push that level to your channels.
If you want to set a channel to control your inventory and the chosen channel does not have a complete catalogue, Veeqo will use the stock already set in Veeqo.
Before You Start
Before enabling Inventory Control in your account, please follow this checklist:
It is important to review and merge any duplicates products in Veeqo before you make Veeqo the master of stock for your stores to allow us to keep accurate stock levels across your listings.
☑ Close old orders
It is important to close old/ historic orders in Veeqo before making Veeqo the master of stock. If you have historic orders that have been shipped/ closed on your store but they are open in Veeqo they need to be closed before you make Veeqo the master of stock to avoid committing stock to old orders.
You can either import accurate stock levels into your stores and Veeqo to ensure your stock figures match before making Veeqo the master of stock for your stores OR after you make Veeqo the master of stock for your stores you should import accurate stock levels into Veeqo so we can push those levels out to all of your stores.
We will not automatically push all stock levels when this setting is turned on. We will only push stock levels when a stock push is triggered in Veeqo.
NOTE: By default, when we push a stock level of 0 to your store, your store will stop orders for that listing. If you would like to enable back orders for your store, you will need to enable this on your store’s settings
(optional and only relevant for Shopify, BigCommerce, WooCommerce and Magento stores).
Enabling and Disabling Inventory Control in Veeqo
Turn on Inventory Control from the Inventory Page
Turn on Inventory Control from the Inventory Page
Go to Warehouse.
Click on Inventory.
We’ll show a banner on the inventory page if you have any channels which do not have inventory control turned on. Click set up inventory control.
You will see information about what will happen when we turn on inventory control. Click next.
Decide which input controls the stock level. Choose between using levels from Veeqo or choose a channel to take levels from.
If you choose Veeqo:
The first stock push will now start in the background for all of your products. This will take between 10 minutes and 2 hours. Stock changes after this will be in near real time.
If you choose a store:
Veeqo will now pull stock levels from your selected store and Veeqo will start to push those levels to all active stores in the background once complete – this will take between 15 minutes and 2 hours. In future any stock changes will be pushed in near real time.
Click Turn on Inventory Control.
Veeqo will now be managing your inventory control. Click “Done”.
Turn on Inventory Control from the Settings Page
Turn on Inventory Control from the Settings Page
To turn on inventory control from your channel settings, follow this guide:
Go to Settings.
Go to Channels.
Any channels which do not have inventory control turned on will have a tag "inventory managed in [channel name]".
To enable inventory control, click the the dropdown next to the tag. If this is the first time you are enabling inventory control, click "set up inventory control" at the top of the page.
You will see a page with information about what happens when inventory control is on.
Click Next.
Decide which input controls the stock level. Choose between using levels from Veeqo or choose a channel to take levels from.
If you choose Veeqo:
The first stock push will now start in the background for all of your products. This will take between 10 minutes and 2 hours. Stock changes after this will be in near real time.
If you choose a store:
Veeqo will now pull stock levels from your selected store and Veeqo will start to push those levels to all active stores in the background once complete – this will take between 15 minutes and 2 hours. In future any stock changes will be pushed in near real time.
Click Turn on Inventory Control
Veeqo will now be managing your inventory control. Click “Done”.
Turn Off Inventory Control
Turn Off Inventory Control
You can turn off inventory control on a per channel basis in Veeqo. Veeqo will still show your inventory levels, but these will be pulled directly from your channel. To do this follow these steps:
IMPORTANT: If you turn inventory syncing off, we will pull the stock levels from your channel. We recommend you only set this setting on for one store if any to avoid conflicting stock levels.
Go to settings.
Click Channels.
Click on "settings" next to the channel you would like to change inventory settings for.
Look under stock pushing, we will show the banner that Veeqo is pushing stock to the channel if inventory control is on.
To turn off inventory control you can turn this option off. Inventory will still sync into Veeqo from your channel, but no inventory changes in Veeqo will be pushed to channels.
Managing Stock in Veeqo
Editing Your Stock Levels
Editing Your Stock Levels
Go to the Inventory Page.
Find the product you want to edit and click on it.
Click on the dotted line under the "On hand" heading next to the location you would like to edit the stock for.
You will get a popup where you can either add stock to the current figure in Veeqo, set a new figure or set the stock level to infinite.
When you have changed the figure you will be prompted to leave a reason for the change.
When you are happy with your changes hit the tick button at the bottom of the popup.
To edit your stock levels in bulk, you can update your stock levels via CSV
Leaving a reason for a manual stock adjustment
Leaving a reason for a manual stock adjustment
Get more visibility into why inventory levels are manually changed by your team.
How it works
When this setting is enabled, your team will be required to leave a reason when stock is manually changed in Veeqo
This applies to changes made on your computer, your mobile app (Android and iOS) and the Veeqo scanner
Select one of the stock change categories, or leave an optional note
View the adjustment reason in both your stock history and the Inventory History Report
See the adjustment reason in your stock history and on the Inventory Change Log report
NOTE: Only users with permission to change stock quantity can change this setting.
To enable this setting:
Go to Settings.
Click Inventory.
Turn on the option to Require a reason when user changes stock level manually.
Click Save.
