Before You Start
Before connecting your TikTok store to Veeqo, please check the following:
All your TikTok products should have SKUs
Product SKUs should not contain fullstops (“.”) or semi-colons (“;”)
You only have one TikTok store that you wish to connect. You cannot connect multiple TikTok stores
IMPORTANT: If you are based in the UK, please contact our Support Team to get your TikTok store added to Veeqo
How does the TikTok integration work?
Every 10 minutes, new orders will be downloaded from TikTok to Veeqo
When you ship an order in Veeqo, TikTok is updated with the details. This includes the fulfilment status and tracking numbers
Shipped status and details will be updated on TikTok within 10 minutes
Every 60 minutes, Veeqo checks for new listings in TikTok to be downloaded
If inventory control is enabled, then stock will be pushed to TikTok every 10 minutes. To get inventory control enabled, contact support
NOTE: when you add TikTok to Veeqo, stock will not pull in from your store. If you want to track stock in Veeqo, you will need to import it manually via CSV or from another channel.
Connecting TikTok in Veeqo
To connect your TikTok store to Veeqo, see this guide.
Channel Settings
Channel settings for TikTok integration are currently limited to the default settings.
These are:
How listings are synced
Listings will be linked by SKU
How products are synced
products will be pulled from TikTok into Veeqo
updates to products on TikTok will not pull into Veeqo
Veeqo cannot be master of price for TikTok
How stock is synced
Stock cannot be pulled from TikTok into Veeqo
How orders are synced
Orders cancelled in Veeqo will trigger the order to be cancelled in TikTok too
Orders cancelled in TikTok will not be cancelled in Veeqo