Before You Start
Before connecting your Shein store to Veeqo, please check the following:
All your Shein products should have SKUs.
Product SKUs should not contain fullstops (“.”) or semi-colons (“;”).
How Does the Integration Work?
Every 10 minutes, new orders (orders with status pending processing) will be downloaded from Shein to Veeqo.
When you ship an order in Veeqo, Shein is updated with the details such as the fulfilment status and tracking numbers. This will only work if you purchase a label, NOT if you mark the order as shipped with "Other".
Shipped status and tracking details will be updated on Shein within 10 minutes
Status of any orders shipped on Shein directly will sync and update the Veeqo Order within 10 minutes.Every 60 minutes, Veeqo checks for new listings in Shein to be downloaded.
Inventory Control is not currently available.
NOTE: when you add Shein to Veeqo, stock will not pull in from your store. If you want to track stock in Veeqo, you will need to import it manually via CSV or from another channel.
Connecting Shein in Veeqo
Please contact our Support Team to get Shein added to your account!
Channel Settings
Channel settings for Shein integration are currently limited to the default settings.
These are:
How listings are synced
Listings will be linked by SKU.
How products are synced
Entire product catalogue will be synced during initial integration. New Products will be pulled from Shein into Veeqo every hour.
Updates to products on Shein will not pull into Veeqo.
Veeqo cannot be master of price for Shein.
How stock is synced
Inventory control is not currently available. Veeqo will not pull or push stock levels to Shein.
How orders are synced
Orders cancelled in Veeqo will not trigger cancellation on Shein.
Orders cancelled in Shein will trigger cancellation in Veeqo.
Once an order is refunded in Shein it will be cancelled in Veeqo.
Deactivating Your Shein Channel
If you need to remove Shein from Veeqo, you will need to contact the Support Team.