Before You Start
Before connecting your AliExpress store to Veeqo, please check the following:
All your AliExpress products should have SKUs
Product SKUs should not contain fullstops (“.”) or semi-colons (“;”)
How Does the Integration Work?
Every 10 minutes, new orders (orders with status pending processing) will be downloaded from AliExpress to Veeqo.
When you ship an order in Veeqo, AliExpress is updated with the details such as the fulfilment status and tracking numbers. This will only work if you purchase a label, NOT if you mark the order as shipped with "Other".
Shipped status and tracking details will be updated on AliExpress within 10 minutes.
Status of any orders shipped on AliExpress directly will sync and update the Veeqo Order within 10 minutes.
Every 60 minutes, Veeqo checks for new listings in AliExpress to be downloaded
Inventory Control is not currently available.
NOTE: when you add AliExpress to Veeqo, stock will not pull in from your store. If you want to track stock in Veeqo, you will need to import it manually via CSV or from another channel.
Connecting Your Channel
Please contact our Support Team to get AliExpress added to your account!
Channel Settings
Channel settings for AliExpress integration are currently limited to the default settings. These are:
How listings are synced:
Listings will be linked by SKU
How products are synced:
Entire product catalogue will be synced during initial integration. After that, new products will be pulled from AliExpress into Veeqo every hour.
Updates to products on AliExpress will NOT pull into Veeqo.
Veeqo cannot be master of price for AliExpress.
How stock is synced:
Stock control is not currently available. We will not pull or push stock levels.
How orders are synced:
Orders cancelled in Veeqo will not trigger cancellation in AliExpress.
Once an order is refunded in AliExpress it will be cancelled in Veeqo.
Deactivating Your Channel
To deactivate your AliExpress channel to stop orders and products syncing further please contact our support team.
If you wish to reactivate your AliExpress channel, you will need to contact our support team.