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Troubleshoot Order CSV Import Errors
Troubleshoot Order CSV Import Errors
Updated over a week ago

If you're having a problem importing your orders CSV, check this article to see if we've got a solution. If you can't find your issue listed, please get in touch and we'll look into it for you.

**** is not a valid country

The country is not a valid country name or alpha2 code so it could not be recognized. You can find a list of valid names and alpha2 codes here [put link to site with name and country code, or else add them in a table].
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Couldn't find variant or kit with sku_code ****

The SKU code you've specified in the file does not exist in your Veeqo account. Make sure the product exists under that exact SKU code (case sensitive).
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Illegal quoting on line ****

You've added some invalid quotes on line 2 of the file. A quote is usually applied by the CSV software, so you should either remove these quotes, use apostrophes or apply two around a length of text.

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