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Connecting your Lightspeed Retail X-Series (Formerly Vend) POS

Use this guide to create a new Vend/Lightspeed channel on Veeqo.

Updated this week

Before You Start

You will need:

  • A Lightspeed Retail Pro plan or higher so you have access to the Lightspeed Retail API

  • API access enabled for your account. If you have not done this, please contact Support

  • An API key for the user account in Veeqo which will be adding the Lightspeed channel. To generate an API key, check out this guide.

NOTE: the email passed on the Lightspeed Retail connector side must be unique.

How to connect your Lightspeed Retail POS?

  1. Click on the Connect a Channel button

  2. Select Direct channel

  3. Under "type", click the dropdown and select "Vend POS"

  4. Set your basic channel details:

    - Name: Give your store a name to be used in Veeqo e.g. POS Highstreet

    - Default Location: You can leave the pre-filled value there as you will be able to select location for different outlets later in the set-up

    - Currency: Select the currency which you are selling in on this store e.g. For Lightspeed Retail UK you may be selling in British Pound whereas Lightspeed Retail US may be US Dollar. Veeqo will convert any orders from these stores into the set base currency of your Veeqo account;

  5. Check Show Advanced Settings checkbox, scroll down a bit further to the section How Products Are Synced and choose the settings for your company

  6. Click on Save

  7. If you already have an API key, proceed to step 9

    If you don't currently have an API key, get the Veeqo account owner to create an API key for you via this guide.

  8. Head back to Settings > Stores and open your new Vend channel;

  9. Click on Authorize Connection;

  10. This will open a new tab, enter your Veeqo log-in e-mail address and click on Next

    You will also need to map where you wish the Lightspeed Retail SKU & Handle data to be imported into the Veeqo Product. It can be common practice if scanners are used with Lightspeed Retail that Barcode is inserted into the "Lightspeed Retail SKU" field in which case you can advise Veeqo that the "SKU" in Lightspeed Retail is not actually what Veeqo should determine as a SKU and should in fact be placed in Veeqo's "Barcode" Field.

    You can now decide if you want the Lightspeed Retail Handle to "Not Import" or to be added to the Veeqo SKU field.

  11. Click on Connect My Vend

  12. Log into your Lightspeed Retail account

  13. Click on Allow Access on the new prompt

  14. Assign the correct outlet to the matching location if you have more than one and then click on Next

  15. Enter your Veeqo log-in details and click on Submit.

If you face an error stating: "For the access to Veeqo application, you need the Developer Access addon", please upgrade to Pro plan on Lightspeed Retail.

Note: We are unable to import Lightspeed Retail Handles if you have set up Products with Variants in Lightspeed Retail.

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