There are two possible "token already taken" errors when trying to integrate your Lightspeed Retail store
Veeqo user token has already been taken
Veeqo channel token has already been taken
Please make sure you meet these criteria before following this guide:
New "Vend" channel created on Veeqo;
The new integration is created by another user OR same user re-generated an API key;
Email passed on the VLightspeed Retail connector side is unique.
Note: If you did not find your situation listed above please contact customer support for assistance.
Issue 1: Channel token has already been taken
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Fix: Archive channel and create a new one. Veeqo will generate a new token.
Issue 2: User token has already been taken
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Fix:
Go to Settings > Users
Select a user whose email you will use for the new "Vend" store
Click on the "Refresh API key" button
Note: If both of the tokens have been taken you need to refresh both of them:
Veeqo user token
Veeqo channel token