How does the Lightspeed Retail integration work?
New orders will be download from Lightspeed Retail to Veeqo within seconds;
On Account and Lay By orders will be pulled into Veeqo and sit in Unpaid section of orders screen. Once these orders are transitions to "On Account Closed" status in Lightspeed Retail we will sync the update and move the order in Veeqo to show as "Shipped";
When you create an order in Lightspeed Retail, this order will sync into Veeqo as shipped and decrease the stock accordingly;
New products added to Lightspeed Retail should pull into Veeqo within a few minutes.
When stock levels change for a product in Veeqo, the changes will be pushed to Lightspeed Retail immediately;
After the initial sync with Lightspeed Retail, Veeqo will not be able to pull down stock levels from your store and will only push stock levels to the store.
Note: Lightspeed Retail API is only available for Lightspeed Retail Pro plan or higher, therefore you won't be able to integrate Lightspeed Retail in Veeqo if you are on a lower plan.
How to connect your Lightspeed Retail POS?
2. Click on the + New Store button;
3. For channel type, select Vend;
4. Set your basic channel details:
- Name: Give your store a name to be used in Veeqo e.g. POS Highstreet;
- Default Location: You can leave the pre-filled value there as you will be able to select location for different outlets later in the set-up;
- Currency: Select the currency which you are selling in on this store e.g. For Lightspeed Retail UK you may be selling in British Pound whereas Lightspeed Retail US may be US Dollar. Veeqo will convert any orders from these stores into the set base currency of your Veeqo account;
5. Make sure to select the linking settings that are relevant to you in the section
6. Check Show Advanced Settings checkbox, scroll down a bit further to the section How Products Are Synced and choose the settings for your company
7. Click on Save
8. If you already have an API key, proceed to step 9
If you don't currently have an API key, get the Veeqo account owner to create an API key for you via this guide.
9. Head back to Settings > Stores and open your new Vend channel;
10. Click on Authorize Connection;
11. This will open a new tab, enter your Veeqo log-in e-mail address and click on Next;
You will also need to map where you wish the Lightspeed Retail SKU & Handle data to be imported into the Veeqo Product. It can be common practice if scanners are used with Lightspeed Retail that Barcode is inserted into the "Lightspeed Retail SKU" field in which case you can advise Veeqo that the "SKU" in Lightspeed Retail is not actually what Veeqo should determine as a SKU and should in fact be placed in Veeqo's "Barcode" Field.
You can now decide if you want the Lightspeed Retail Handle to "Not Import" or to be added to the Veeqo SKU field.
Note: We are unable to import Lightspeed Retail Handles if you have set up Products with Variants in Lightspeed Retail.
12. Click on Connect My Vend;
13. Log into your Lightspeed Retail account;
14. Click on Allow Access on the new prompt;
15. Assign the correct outlet to the matching location if you have more than one and then click on Next;
16. Enter your Veeqo log-in details and click on Submit.
If you face an error stating: "For the access to Veeqo application, you need the Developer Access addon", please upgrade to Pro plan on Lightspeed Retail.