Important: As of October 2024, please read the Etsy Store Connection Limitations section of this guide as the Etsy workflow in Veeqo has changed due to changes made by Etsy.
Etsy Store Connection Limitations (as of October 21st 2024)
Due to recent changes implemented by Etsy in the United States, Veeqo no longer offers automated order management integration with Etsy. This affects sellers connecting a new Etsy store after October 21, 2024.
If you connect Etsy after this time you will need to manually intervene to complete your order fulfillment process between Veeqo and Etsy as follows.
Order Retrieval:
1.1 Veeqo will still pull orders from Etsy.
1.2 However, these orders will not include shipping addresses in Veeqo.
Manual Address Input:
2.1 You must manually copy the shipping address from Etsy.
2.2 Edit the order in Veeqo to add the address.
Fulfillment in Veeqo:
3.1 Proceed with the rest of the fulfillment process in Veeqo.
3.2 Purchase shipping labels through Veeqo.
Etsy Update:
4.1 Etsy will not automatically receive order status updates from Veeqo.
4.2 You must manually update Etsy with the following:Add tracking information to the order in Etsy.
Mark the order as shipped in Etsy.
Veeqo Sync:
5.1 During the next Veeqo Product and Order sync, Veeqo will update its information based on the current Etsy status.
Please note that this change only affects new Etsy store connections made or refreshed after October 21, 2024. Existing integrations should continue to function as before.
How to connect your Etsy store:
Go settings and select Marketplace & e-commerce integrations
Click '+ New Store' and you will be directed to the Channel Wizard;
Select Etsy and click CONTINUE
4. Veeqo will generate API tokens for you. Click NEXT
5. Click CONNECT TO ETSY
6. You will be directed to Etsy and asked to Log In
7. You will be given an overview of the permissions you are agreeing to and then asked to Allow Access
7. Once you have allowed access you will be taken to the Integration Config screen. Select your options and click FINISH AND BACK TO VEEQO.
8. Head to Marketplace & Ecommerce Integrations, click into your ETSY Store > EDIT > Show Advanced Settings to make any additional settings selections.
