How does the BigCommerce integration work?
Every 10 minutes, new orders will download from BigCommerce to Veeqo
When you ship an order in Veeqo, BigCommerce is updated with the details. This includes the fulfillment status, any tracking numbers along with an email confirmation sent to your customer
Every 10 minutes, Veeqo checks for new products in BigCommerce to be downloaded
Stock will be downloaded from BigCommerce during the first sync. After that, stock will be updated as orders are processed but any manual edits made to BigCommerce stock will need to also be made in Veeqo. Veeqo cannot pull stock from BigCommerce
Important: Veeqo can be made master of stock and push stock changes to BigCommerce. To do this, please contact support
How to connect BigCommerce?
Head to Settings
Go to Marketplace and Ecommerce integrations
Click on the '+New Store' button
In the new store screen, select "Other" as the store type and click continue
Select Big Commerce from the "Type" dropdown
Add the details for your BigCommerce store:
- Name: Give your store a name to be used in Veeqo. e.g. 'BigCommerce UK';
- Default location: Select which location you'd like to use for this particular store
- Currency: Select the currency which you are selling in for this particular store. Veeqo will convert any orders from these stores into the set base currency of your Veeqo account
- Store Shipping Email: By default Veeqo will use the company email, found in Settings > General. However, you can add a separate email address for this store here
Once you've added all your store details, hit the Save button to create the store
Authorize Connection: This will take you to the BigCommerce integration page to connect your store. Input the credentials and press connect
You will now need to generate BigCommerce credentials for Veeqo with the steps in this guide.
Fill in all the required keys and press 'Connect'.
Initial sync of data will start right after that. It might take from 15minutes to 24 hours depending on how many products/orders you have.
Note: In OAuth Scopes pick Modify rights for Orders and Products and Read-Only for Customers and Information & settings