BigCommerce Back-Orders / Pre-Orders support
Updated over a week ago

Veeqo will allow you to accept pre-orders from BigCommerce for products that you currently have no physical stock for in your location. That means your real stock of 0 is set correctly in Veeqo, but the item will still be available for purchase on your BigCommerce.

Your pre-orders will come into Veeqo as Waiting For Stock and therefore sit separately from your Ready To Ship orders, to avoid any confusion.​

Important: ​Veeqo must be Master of Inventory for the above process to work. If Veeqo is not Master of Stock then all orders will be assumed Ready to Ship

How to enable pre-orders on BigCommerce?

1. Log into your BigCommerce Admin;

2. Go to your Products page on BigCommerce Admin;

3. Under the Inventory section, make sure that the Track inventory option is checkbox is unchecked;

4. Click on Save.

Orders for these pre-order products will go into Waiting For Stock and once you receive stock Veeqo will automatically assign stock based on oldest order first until all available stock is allocated.

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