Magento Back-Orders support
Updated over a week ago

Veeqo will allow you to accept backorders from Magento for products that you currently have no physical stock for in your location. That means your real stock of 0 is set correctly in Veeqo, but the item will still be available for purchase on your Magento. 

Your backorders will come into Veeqo as Waiting For Stock and therefore sit separately from your Ready To Ship orders, to avoid any confusion.

Note: Veeqo must be Master of Inventory for the above process to work. If Veeqo is not Master of Stock then all orders will be assumed Ready to Ship

How to enable Backorder Support?

1. Log into your Magento Admin Panel;

2. Go to Catalog>Manage Products; 


3. Find the product you want to accept backorders for and under the Product Information panel select the Inventory tab;


4. Set the inventory settings as follows:

  • Manage Stock - Yes

  • Qty - 0

  • Qty for Item's Status to Become Out of Stock - 0

  • Backorders (untick Use Config Settings) - Allow Qty Below 0 or Allow Qty Below 0 and Notify Customer

  • Stock Availability - In Stock

Orders for these pre-order products will go into Waiting For Stock and once you receive stock Veeqo will automatically assign stock based on oldest order first until all available stock is allocated.

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