Easy Ship in Veeqo is currently in a closed beta. Interested? Join the waitlist here and one of the team will be in touch!
What is Easy Ship?
Easy Ship is an Amazon fulfilment program that enables a carrier, selected by Amazon, collect your order from you. When you sell items that are registered for Easy Ship, you can manage those orders directly in Veeqo – from providing package details, choosing a pickup/drop-off slot, buying the label, and tracking the shipment through to delivery, all from your Orders page.
NOTE: Not all your orders have to be fulfilled with Easy Ship. Orders not eligible for Easy Ship will be labelled "Self Ship" in the Fulfilment Program column on the Orders table.
Before You Start
To use Easy Ship through Veeqo, the following should apply:
You are enrolled in Easy Ship - register your interest and sign up here.
Your pickup or drop-off location is covered by the program.
You have selected each of the SKUs you want to fulfil with Easy Ship in Seller Central.
Your Amazon channel is connected to Veeqo.
You have one location in Veeqo.
IMPORTANT: Easy Ship orders may show as a late delivery risk in Veeqo. This can be ignored and is a by product of being unable to see the service delivery date in Veeqo.
How the Easy Ship Integration Works in Veeqo
An order is placed for an Easy Ship enrolled item on Amazon.
Amazon assigns the ship-from (warehouse) address and an Estimated Ship Date (ESD) to the order and the order syncs to Veeqo.
You edit the package weight and dimensions in Veeqo. This can be done manually or automatically with Veeqo product details which can be pulled from Amazon via the SKU.
The pickup or drop-off slot will appear in Veeqo alongside the order.
You purchase the Easy Ship fulfillment label; the service is selected by Amazon and does not show in Veeqo. The order is then marked as Shipped in Veeqo as normal.
The order is updated with shipment and tracking details and Amazon notifies your customer.
NOTE: If you update the weight or dimensions after a pickup slot has been pulled, Veeqo will refresh the handover method, carrier and slot, as the available options may change.
Identifying Easy Ship Orders
Veeqo makes it easy to tell Easy Ship and Self-Ship orders apart on your Orders page.
A Fulfillment Program column shows whether each order is Easy Ship or Self-Ship. This column is turned on by default, and you can hide it from table management if you prefer.
Use the Fulfillment Program filter to show only Easy Ship orders, or only Self-Ship orders.
Use the Ship by date filter and column to sort or filter orders by their Estimated Ship Date.
NOTE: ‘Ship by’ is the date Amazon expects you to hand the order over to the carrier. Handover your package by this date to protect your account health.
Veeqo makes it easy to tell Easy Ship and Self-Ship orders apart on your Orders page.
Pickup and Drop-off
Pickup: The carrier collects the package from your ship-from address. Veeqo shows the pickup slot start and end time.
Drop-off: You drop the package off at the designated drop-off spot within the allocated time. Veeqo shows the drop-off slot time.
IMPORTANT: Pickup and drop-off slot times are shown in the time zone of your order’s ship-from address. For example, a West Coast location shows times in PST/PDT, and a Central location shows CST/CDT.
FAQs
How do I register for Amazon Easy Ship program?
Go to Registering for Amazon Easy Ship and follow the steps.
How do I know whether I'm enrolled in Amazon Easy Ship?
You're automatically enrolled in Amazon Easy Ship after completing the last registration step. To confirm, go to Settings, then Shipping settings. If you can see the Amazon Easy Ship tab, you're enrolled.
Do I need to enroll my products in the program?
No. After registration is complete, all eligible products will be shipped through Amazon Easy Ship.
I received my first order after registration. What do I do?
Prepare the order and schedule a pickup or drop off.
Can I enroll and participate in both Amazon Easy Ship and FBA at the same time?
Yes. Enrolling in one of the fulfillment programs does not forbid you from enrolling in the other program.
Is the fee charged per product or per order?
Fees for Amazon Easy Ship are charged per shipped unit.
How do I know if my packages will be picked up or if I need to drop them off at a carrier drop-off center?
If you're a drop-off seller, all your orders will show a status of Pending drop-off in the Sent tab on the Manage Orders page.
Where are drop-off stations located?
Go to Drop-off handover method for Amazon Easy Ship before making a drop-off of you order package.
What are the performance policies associated with Amazon Easy Ship?
Your continued eligibility for Amazon Easy Ship depends on your selling account's adherence to the performance targets and policies required to sell in the Amazon store. These policies are in-line with those for all seller-fulfilled orders.
To check your overall account health, go to Account Health Rating.
For more information about customer service and shipping performance requirements on your Account Health page, go to Order Performance Program Policy.