Easy Ship in Veeqo is currently in a closed beta. Interested? Join the waitlist here and one of the team will be in touch!
What is Easy Ship?
Easy Ship is an Amazon fulfilment program that enables a carrier, selected by Amazon, collect your order from you. When you sell items that are registered for Easy Ship, you can manage those orders directly in Veeqo – from providing package details, choosing a pickup slot, buying the label, and tracking the shipment through to delivery, all from your Orders page.
NOTE: Not all your orders have to be fulfilled with Easy Ship. Orders not eligible for Easy Ship will be labelled "Self Ship" in the Fulfilment Program column on the Orders table.
Before You Start
To use Easy Ship through Veeqo, the following should apply:
You are enrolled in Easy Ship - register your interest and sign up here.
Your pickup location is covered by the program.
You have selected each of the SKUs you want to fulfil with Easy Ship in Seller Central.
Your Amazon channel is connected to Veeqo.
You have one location in Veeqo .
How the Easy Ship Integration Works in Veeqo
An order is placed for an Easy Ship enrolled item on Amazon.
Amazon assigns the ship-from (warehouse) address and an Estimated Ship Date (ESD) to the order and the order syncs to Veeqo.
You edit the package weight and dimensions in Veeqo. This can be done manually or automatically with Veeqo product details which can be pulled from Amazon via the SKU.
The pickup slot will appear in Veeqo alongside the order.
You purchase the Easy Ship fulfillment label; the service is selected by Amazon and does not show in Veeqo. The order is then marked as Shipped in Veeqo as normal.
The order is updated with shipment and tracking details and Amazon notifies your customer.
NOTE: If you update the weight or dimensions after a pick-up slot has been pulled, Veeqo will refresh the handover method, carrier and slot, as the available options may change.
Identifying Easy Ship Orders
Veeqo makes it easy to tell Easy Ship and Self-Ship orders apart on your Orders page.
A Fulfillment Program column shows whether each order is Easy Ship or Self-Ship. This column is turned on by default, and you can hide it from table management if you prefer.
Use the Fulfillment Program filter to show only Easy Ship orders, or only Self-Ship orders.
Use the Ship by date filter and column to sort or filter orders by their Estimated Ship Date.
NOTE: ‘Ship by’ is the date Amazon expects you to hand the order over to the carrier. Handover your package by this date to protect your account health.
Pick-up
The carrier collects the package from your ship-from address. Veeqo shows the pickup slot start and end time.
IMPORTANT: Pickup slot times are shown in the time zone of your order’s ship-from address. For example, a West Coast location shows times in PST/PDT, and a Central location shows CST/CDT.
FAQs
Can I use Veeqo's picking and packing options for Easy Ship labels?
Yes, you can use all of Veeqo's regular fulfilment tools for Easy Ship orders. This includes digital picking, scan to pack, and all other features.
Can I reprint an Easy Ship label?
Yes, you can reprint an Easy Ship label the same as any other label. If you are reprinting a label, make sure you are still able to meet the time for the carrier pick-up.
Can I customise Easy Ship labels?
Yes, you can use the same label customisations for labels as Self-Ship orders, for example adding SKU on label.
How do I cancel an Easy Ship order?
You cannot cancel an Easy Ship order in Veeqo. To cancel an Easy Ship order, go to Seller Central.
Can I split an Easy Ship order into multiple packages?
No, Easy Ship does not currently support splitting orders. The order must be fulfilled in one package, even if there are multiple items.
Can I enrol multiple locations for Easy Ship?
Easy Ship does not support multiple locations at this point in time. Only one location can be registered.
How do I view my Easy Ship fees?
You can view your Easy Ship fees in Seller Central or via the Veeqo Shipping Report.
Can I pay for Easy Ship labels with my credit card?
No, your Easy Ship labels are purchased using your Seller Central Balance.
How do I view my Easy Ship transactions?
You can view your Easy Ship transactions via the Veeqo Billing page or via your Seller Central transactions report.
How do I know my store is already registered in Amazon Easy Ship?
You can confirm it by accessing to Seller Central > Settings > Shipping Settings, and between the General shipping settings you will see the Amazon Easy Ship tab.
Do I need to convert or register my products into the program upon program enrollment?
Yes. After you have registered for Easy Ship, your eligible products will remain in self-ship fulfillment by default. To enroll products in Easy Ship, go to General Shipping Settings > Shipping Preference, where you can select which SKUs you want to enable for Easy Ship fulfillment. You have the flexibility to manage Easy Ship enrollment at the SKU level and can modify these settings at any time. For more information, go to SKU-level ship-through preferences (Self-Ship or Easy Ship).
I have received my first order after Amazon Easy Ship registration. What should I do?
Prepare the order and schedule a pick-up.
Can I register and participate in Amazon Easy Ship and Fulfillment by Amazon (FBA) at the same time?
Yes, you can register for both programs, but you must choose either Amazon Easy Ship or FBA for each individual SKU. You cannot use both shipping methods for the same SKU simultaneously.
Is the fee charged per product or per order?
In Amazon Easy Ship, the fee is charged per parcel.
I have more than one pick-up address in my company, can I register them all
No. Amazon Easy Ship only allows one address per store.
How can I access the Amazon Easy Ship shipping settings?
You can access the Amazon Easy Ship "Shipping Settings" page through your Seller Central account. Go to Settings > Shipping Settings > General Shipping Settings, then click the Amazon Easy Ship tab.
What if the customer's post code or the products are not eligible for Amazon Easy Ship?
You will receive a Self-Ship order instead of an Amazon Easy Ship order. Seller Central will allow you to either buy labels to ship these products or to use the logistics provider of your preference. Note that you are responsible for customer returns and customer service for all self-shipped orders.