If you notice that stock have not updated to your stores then you can trigger a manual stock push in Veeqo. However, before you do so, please check that we are Master of Stock for your stores.


Triggering a Manual Push for individual Products

If you noticed stock hasn’t pushed for a handful of your products then please go through the following steps -

  1. Go to the Inventory page

  2. Select the product that is having the issue

  3. Ensure the correct warehouse is selected (The warehouse connected to the channel)

  4. Add 1 to the stock levels

  5. Please allow up to 10 minutes for the stock levels to push through into your store

  6. Once the changes have been made, please change the stock figures back to it’s original number


Changing stock on a Simple Product -

image.png

Changing stock for a Variant Product -

image.png

Triggering a Manual Push for Multiple Products

If you notice multiple products are affected then you can update your stock levels through a CSV, please follow this guide for more information.

Before you export the CSV, ensure that you select a warehouse to download your stock levels from. Once you have exported the CSV please go through the following steps -

  1. Go to the total_qty field and add 1 to the stock levels of all products that are having the issue

  2. Once the changes have been made please import the CSV back into Veeqo

  3. Please wait 10 minutes for the stock changes to push to your stores

  4. Once the stock changes have been made, please go back to the Product CSV and change the stock figures back to it’s original number


Note: Please ensure that you update your stock levels in the CSV otherwise this will not work

Did this answer your question?