If you notice that stock have not updated to your stores then you can trigger a manual stock push in Veeqo. However, before you do so, please check that we are Master of Stock for your stores.
Triggering a Manual Push for individual Products
If you noticed stock hasn’t pushed for a handful of your products then please go through the following steps -
Go to the Inventory page
Click ALL to expand Location List (if you have multiple locations)
Add 1 to the stock levels
Change the stock figure back to it’s original number
Triggering a Manual Push for Multiple Products
If you notice multiple products are affected then you can update your stock levels through a CSV, please follow this guide for more information.
Before you export the CSV, ensure that you select a location to download your stock levels from. Once you have exported the CSV please go through the following steps -
Go to the total_qty field and add 1 to the stock levels of all products that are having the issue
Once the changes have been made please import the CSV back into Veeqo
Please wait 10 minutes for the stock changes to push to your stores
Once the stock changes have been made, please go back to the Product CSV and change the stock figures back to it’s original number
Note: Please ensure that you update your stock levels in the CSV otherwise this will not work