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Duplicate An Order

Create a draft copy of another order

Instead of manually creating similar orders you can save time by creating a draft of another order.

Duplicating orders can save you time when:

How to create a duplicate order

  1. Go to the orders page.

  2. Open the Order Summary of the order you want to duplicate by clicking the order number.

  3. Click Actions at the bottom right of the screen.

  4. Choose Duplicate order from the menu.

  5. Choose which manual store you'd like to attribute the duplicated order to from the dropdown menu.

  6. Click Duplicate Order.

  7. Make any edits to the duplicate order and add a payment method before

  8. To find the duplicate order, either click on your "All" order view or go to the original order and view the order history. The duplicate will appear there.

  9. Once the duplicate order has been created, you will need to manually record a payment method if you did not do so when creating the duplicate.

In both the original and duplicate order history you'll be able to see the matching order.

Why Can't I See My Store?

When duplicating an order you need to select the store you want the new order to be created on. If you can't see the store you're looking for this maybe because of two reasons:

  1. You're trying to create an order on an online store - You can't create duplicate orders on your remote stores such as Shopify or Amazon. Instead orders duplicated from remote stores will be created on a Veeqo store.
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  2. The store you're looking for is a different currency - An offline store has a default currency. If the order you are duplicating has a different currency to this you need to create a new store that matches the duplicate orders currency.

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