All Collections
Marketplace and ecommerce Integrations
Magento integration: "Request failed due to redirect error"
Magento integration: "Request failed due to redirect error"
Updated over a week ago

When verifying the connection on your Magento or WooCommerce channel, you may receive the following error:

"The request failed due to the redirect."

This means that when we attempted to access the bridge file at /bridge2cart/bridge.php on your website, we encountered a redirect to an alternative address. Usually this will happen if you're redirecting traffic in either of the following ways:

  • Redirecting www to non-www (or the other way around)

  • Redirecting non-secure connections to a secure connection (http to https)

To fix this, simply enter the end location (after it is redirected) into the URL field on the web store form in Veeqo so we check that address specifically, or modify your website configuration to avoid making redirects in the /bridge2cart/ directory.

Did this answer your question?