How does the BigCommerce integration work?

  • Every 10 minutes, new orders will download from BigCommerce to Veeqo;

  • When you ship an order in Veeqo, BigCommerce is updated with the details. This includes the fulfillment status, any tracking numbers along with an email confirmation sent to your customer;

  • Every 10 minutes, Veeqo checks for new products in BigCommerce to be downloaded;

  • When stock levels change for a product in Veeqo, the changes will be pushed to BigCommerce.

How to connect a BigCommerce store to your Veeqo account?

1. Head to Settings > Stores;
2. Click on the '+New Store' button;
3. In the new store screen, select BigCommerce as the store type;

Then add the details for your BigCommerce store:

- Name: Give your store a name to be used in Veeqo. e.g. 'BigCommerce UK';

- Default warehouse: Select which warehouse you'd like to use for this particular store;

- Currency: Select the currency which you are selling in for this particular store. Veeqo will convert any orders from these stores into the set base currency of your Veeqo account;

- Store Shipping Email: By default Veeqo will use the 'COMPANY EMAIL', found in 'SETTINGS' > 'GENERAL'. However, you can add a separate email address for this store here;

- Authorize Connection: This will take you to the BigCommerce integration page to connect your store. Input the credentials and press connect. 

4. Next, set how this store's settings will work;

5. Once you've added all your store details, hit the 'SAVE' button to create the store.

6. Head to Settings > Users;

7. Click on the user you are currently logged in as and click on 'Create' on the 'API Key' field. Copy the values that are being generated in that field;

8. Complete the following steps to connect Veeqo to your BigCommerce store;

9. Visit our BigCommerce connector and sign up first;

10. Generate a Veeqo credentials with the steps below;

11. Generate a BigCommerce credentials with steps below;

12. Fill in last few details and press 'Finish'.

Initial sync of data will start right after that. It might take from 15minutes to several hours depending on how many products/orders you have.

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