Before You Start
This guide will walk you through using the Veeqo app on either mobile or a Veeqo scanner.
Download the App
Once the app has downloaded, login to Veeqo using your webapp login details.
Note: If you have purchased a Veeqo scanner, the app will already be installed. Simply login to the app using your Veeqo details to get started!
If you want to sign in to the Veeqo app using Amazon Single Sign On (SSO), checkout the guide here.
Important: The Veeqo app is compatible with Android 9 and newer. Older versions are not supported.
Features of the App
With Veeqo's mobile app you can:
Pick your orders
Book-in Purchase Orders
Create & Edit Products
Update product inventory
Create and edit retail orders
Access high level insights via the Dashboard
The Veeqo app gives you the power to streamline your warehouse workflow digitally, allowing efficient workflow around your warehouse and business which you can track in the web app.
Best Practices for Digital Picking
Before you use the app, go to our Digital Picking Overview guide here to check out the options and customize your picking workflow. Take your digital picking to the next level by:
Choosing a picking option
Set Batch Size and Print Tote Barcodes
Create Priority Picking Queues
Set Bin Locations For Your Products
Add Product Barcodes To Your Products in Veeqo
Quickstart guide: Picking Your Orders
To start picking your orders:
Open the app and head to the orders section
Click pick orders
You will then be presented with which items to pick in order to fulfil the orders. If you have barcodes saved against your products in Veeqo then you can scan your barcodes to confirm pick or manually confirm that the items are picked by tapping the screen.
The default batch size for picking will be 10 orders (up to a maximum of 20 items) e.g. if there are 5 orders with 4 line items in each order then that particular batch will be capped at 5 orders.
Once you have picked all items within the order batch, the orders will be marked as picked and you will see the batch complete screen. The picked items can now be packed and dispatched.
Booking in Purchase Orders
To find out how to book in a purchase order on the Veeqo app or scanner, please see this guide
Create and Edit Products
To create a product via the app or scanner:
Click on “inventory” from the options at the bottom of the screen
Click on the “+” icon in the top left
Fill in the product details
Click “save”
Update Product Inventory
You can view and update your products from the mobile app or scanner. To do this, tap the pencil icon to update:
Title
Barcode
SKU
Retail price (manual orders only)
Bin location
You can also update your stock level by:
Select location (auto-opens if you have only one)
Find the desired variant
Adjust quantity using +/- icons or enter a new number
Tap Save
Note: to use this feature, Veeqo will need to be pushing your stock levels to your store
Note: Stock can not be updated for kits/bundles. To update kit stock, please update the stock level of the individual components, this will automatically adjust the stock for the kit.
Create Retail Orders
You can create and update orders right from your mobile or scanner! These orders will sync to the web app to be processed as normal.
When creating an order via the app or scanner, you can add the same information as when creating an order in the app. This includes:
products
customer information
order tags
internal notes
customer notes
customer payment type
delivery method
enable shipping confirmation email
To create an order:
Click on orders at the bottom of the screen
Select the “+” icon in the top right
Select the store you want to assign the order to - this must be a manual store, such as a phone store or a CSV store
Select the products you want to be assigned to the order
Fill out the customer address and billing details
Click save
Edit Retail Orders
You can edit the following order attributes from the mobile app or scanner:
customer address
billing address
order tags
customer notes
internal notes
product notes
Note: you cannot edit the products in an order from the mobile app or scanner
To edit an existing order:
Click on orders at the bottom of the screen
Click the search icon and type the order number, or use the filters to find the order based on tag, delivery method, or more
Click on the order
Select the pencil icon next to the section you want to edit
Click save
Updating Your Mobile App or Scanner
To update the app on your mobile or scanner, you have two options:
Update the app via the device app store
Update the app via our APK here
Both will install the same updates; the only difference is using the APK link does not require the user to login to a personal appstore account.