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UPS (own account) negotiated rate not showing.
UPS (own account) negotiated rate not showing.
Updated over a week ago

Veeqo now supports showing your negotiated UPS rates instead of the default commercial rates. Before you can start seeing your own UPS rates you will need to:

  • Authenticate your account with

  • Make sure the address on your UPS profile matches the Veeqo location you ship from. 

  • Ensure the region selected is 'United States' (US customers only)

How to authenticate your UPS account

To authenticate your UPS account follow the steps below:

  1. Log in to with your Email/User ID and password.

  2. Once logged in click on the name on the top right-hand side of the screen.

  3. Select Payment Options.

  4. The account number should be listed on this screen with an edit button on the right side of it.

  5. Click Edit and you should be prompted to authenticate the account by providing your credentials.

How to check your addresses match

You can find your UPS account address by logging into your account> select your account in the top right corner and select Location Addresses >Actions > Edit then update your address. Make sure all the fields match exactly with the address found in your Veeqo Location. 

To view and edit your Veeqo location address go to Settings>Locations Click on the location that you ship your UPS orders with then hit the Edit tab.

Once your account is validated you will start seeing the negotiated rates.

Check the region is selected as 'United Stated' (US customers only)

Please ensure that the region selected in 'United States' in your carrier settings. To make this change please see the following steps:

  1. Go to Settings

  2. Select 'Shipping Carrier Integrations'

  3. Click on the 'Settings' button next to UPS

  4. Click the dropdown list and change the Region to United States

  5. Save Changes 

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