All Collections
Managing your Orders
Order CSV
Available Order Export CSV Headers
Available Order Export CSV Headers
Updated over a week ago

Below are the headers in an Order CSV file along with the examples.ย 

Order Details

Column Title

What is it?

Examples

number

The order number from the Webstore/Market Place OR entered during manual order creation

3434-1221-8889

order_remote_id

The online stores unique number for the order to distinguish between other users' orders

207

receipt_printed

If this was a POS order did a receipt get printed?

TRUE or FALSE

status

What stage is the order currently at?

awaiting fulfillment, awaiting payment, canceled, shipped

created_at
โ€‹

The date and time the order was placed on the Webstore/Market

Place.

This date/time is in UTC and not your companies local time.

2015-08-07 08:30:02

UTC

number_of_ lines

Each product has its own line in the order. Total number of lines equals the total number of different products ordered

3

channel_type

The store type where the order was placed

Amazon, eBay, Shopify, Etsy, Direct, POS

channel_id

The unique channel ID used by Veeqo to distinguish between different users' stores

2045

notes

If any information has been entered in the orders Employee

Notes field this will be shown here

Quality Check

Completed

due_date

When the order has to arrive with your customer

2024-03-01

Tags

Any tags applied to the order.

URGENT

Payment Details

Column Title

What is it?

Examples

subtotal_price

The orders subtotal price - displayed in Veeqos set currency

420

total_tax

The amount of tax added onto the order based on the tax preferences of the Webstore/Market Place

84

delivery_cost

The amount charged to the customer for delivery. This information is pulled direct from the online store. If necessary this amount will be converted to the Veeqo currency

3.4

total_discounts

If any discounts have been applied to the order by coupons the total amount discounted is shown here

14

payment _type

The method of payment used to complete the order

cheque, card, cash

payment_created_at

The date/time that the order was marked as paid

2018-01-26 11:01:27

UTC

price_per_unit

The individual sales price of a single product without tax. If necessary this amount will be converted to your base currency

25

price_per_unit_including_tax

The gross sales price of a single product including tax. If necessary this amount will be converted to your base currency

When exporting a kit/bundle the kit contents will be blank but the main kit item will show the price including tax

30

Delivery Details

Column Title

What is it?

Examples

delivery_method

The name of the delivery method selected by the customer at checkout

European Delivery

cancelled_at

The time and date the order was cancelled

2015-08-14 13:30:02 UTC

cancel_reason

When an order is cancelled in

Veeqo the user has the option to provide a reason for this. The entry can be seen in this section of the CSV.

It didn't fit the customer.

Customer Information

Column Title

What is it?

Examples

customer_email

The email address of the customer who placed the order.

This is pulled from the store.

customer_phone

The phone number of the customer who placed the order.

This is pulled from the store.

01932445878

customer_mobile

The mobile number of the customer who place the order.

This is pulled from the store.

071932667887

customer_remote_id

The online stores unique number assigned to the customer. This is pulled from the store.

3329847

customer_note

If the customer has entered additional information on the webstore/marketplace this will be shown here.

Please send asap

Billing Address Information

Column Title

What is it?

Examples

billing_address_first_name

First name of the person to be billed. This is pulled from the store.

Frank

billing_address_last_name

Last name of the person to be billed. This is pulled from the store.

Spencer

billing_address_company

Company name to be billed if available. This is pulled from the store.

Veeqo

billing_address_address1

First line of the address to be billed. This is pulled from the store.

Flat 7

billing_address_address2

Second line of the address to be billed. This is pulled from the store.

11 Wind Street

billing_address_city

City of the billing address. This is pulled from the store.

Swansea

billing_address_country

Country of the billing address.

This is pulled from the store.

United Kingdom

billing_address_state

State of the billing address. This is pulled from the store.

Swansea

billing_address_zip

Postcode/Zip of the billing address. This is pulled from the store.

SA3 47Z

billing _address_phone

Phone number of the billing address. This is pulled from the store.

01247866562

Shipping Address Information

Column Title

What is it?

Examples

shipping_address_first_name

First name of the person who will receive the order. This is pulled from the store.

Frank

shipping_address_last_name

Last name of the person who will me receive the order. This is pulled from the store.

Spencer

shipping_address_company

Company name who will receive the order. This is pulled from the store where available.

Veeqo

shipping_address_address1

First line of the address to receive the order. This is pulled from the store.

Flat 7

shipping_address_address2

Second line of the address to receive the order. This is pulled from the store.

11 Wind Street

shipping_address_city

City to send the order to. This is pulled from the store.

Swansea

shipping_address_country

Country where the order is being sent. This is pulled from the store.

United Kingdom

shipping_address_state

State that the order is being sent to. This is pulled from the store.

Swansea

shipping_address_zip

Postcode/Zip of the shipping address. This is pulled from the store.

SA3 4ZZ

tracking_number

If the order has been shipped and a tracking number entered this will be shown here.

328619500001B3A6F40

Product Details

Column Title

What is it?

Examples

sku

The unique identifier that the Veeqo user has assigned to the product

CK559887D

quantity

The total number of a single product purchased in the order

5

product_title

The title of the product in Veeqo

Blue Sequin Dress

variant_title

The name of the specific product variant in Veeqo

Small

additional_options

The line item notes/additional options. *Order Export Only

IMEI: 122321231

variant_weight

The weight of an individual item.

This is in the weight measurement found in Settings>General

To calculate the total weight of an order line you will need to multiply quantity by variant_weight

370

Did this answer your question?