How Does The eBay Integration Work?

  • Every 10 minutes, new orders will be download from eBay to Veeqo.

  • When you ship an order in Veeqo, eBay is updated with the details. This includes the fulfilment status, any tracking numbers along with an email confirmation sent to your customer.

  • Every 60 minutes, Veeqo checks for new listings in eBay to be downloaded.

  • When stock levels change for a product in Veeqo, the changes will be pushed to eBay immediately.

  • If you sell on international eBay stores you'll need to add a separate store for each country, even if your international stores. This way you'll easily be able to view which store your orders have come through, helping you keep track of how your business is doing!

To add an eBay store follow these steps below:

1.Go to Settings > Stores

2. Select the +New Store button

3. Add the details of your eBay store:

  • Type: Select EBAY as the store type;

  • Name: Give your store a name to be used in Veeqo. e.g. 'Ebay US';

  • Default warehouse: Select which warehouse you want to use for this particular store. You may have multiple warehouses and select a specific one for this particular store e.g. You might have a warehouse in London for shipping your Ebay UK Orders and one in New York for shipping your Ebay US orders;

  • Currency: Select the currency which you are selling in on this store. e.g. For Ebay UK you may be selling in British Pound whereas Ebay US may be US Dollar. Veeqo will convert any orders from these stores into the set base currency of your Veeqo account;

  • Site Region: Choose which eBay you're adding for example, if you're connecting an eBay.com store you'd choose United States;

  • Store Shipping Email: By default Veeqo will use the address defined in COMPANY EMAIL, which can be found in SETTINGS>GENERAL. However, if you want a store to use a separate email address enter the one you want to use instead here;

4. Hit Save and you will be redirected to eBay and you will be asked to enter your username and password to approve access to Veeqo;

5. Once you have confirmed your login details select I Agree to give Veeqo access to your eBay store.

Veeqo will start pulling your eBay listings, stock levels and orders. The first sync can take between 15 minutes and 4 hours depending on how many listings and orders you have.

Did this answer your question?