Shopify’s fraud analysis helps you identify orders that could be fraudulent. Having that visibility in Veeqo allows you to review high-risk orders and avoid potential chargebacks.
Orders are pulled in with:
- Red tag for high risk
- Yellow tag for medium risk
- Green tag for low risk
Internal notes are also added for more in-depth details about the order and why it has been flagged.
Note: Detailed fraud analysis will appear in your internal notes, this may impact templates if internal notes are used anywhere.
To enable this feature:
- Head to settings and select stores;
2. Select the Shopify store you want to enable the fraud analysis for, and head to the edit tab and tick the show advanced setting box;
3. Scroll down and find HOW ORDERS AND SYNCED. Select the Import fraud analysis toggle to turn it on;
Now all of your Shopify order will have a new tag and internal note letting you and your team know what the fraud status is.