Veeqo pulls new tags:

  • If an order was pulled to Veeqo and tags were added to the order on Shopify's side while status is still processing.

Veeqo doesn't pull new tags:

  • If the order on Shopify store is shipped and after that new tags were added.

For order tags to pull into Veeqo, please ensure that 'Import order tags?' is enabled in the channel settings. To check this please follow these steps:

  1. Go to Settings > Marketplace & Ecommerce Integrations

  2. Select your Shopify store

  3. Click 'Edit'

  4. Tick 'Show advanced settings'

  5. There will be an option called 'Import order tags' underneath 'How orders are synced'

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