This guide applies to Sellers based in the United Kingdom only.
You can choose to use Veeqo’s Evri rates (including any available Amazon Buy Shipping discounts) or your own Evri account rates. By default you’ll see Veeqo’s Evri rates. You can connect your own Evri account and use your own Evri account rates to ship your orders using this guide.
Scheduling pickup with Evri
You may already have a regular collection with Evri which you can continue to use. If you don’t you will need to book a collection. To do this you will need to directly contact the carrier you are shipping with.
You can schedule regular pickups here or book an individual collection via this link.
File a claim with Evri
To file a claim with Evri, see this guide.
Shipping surcharges/ limitations
Products shipped through Veeqo must comply with all laws and regulations, Veeqo’s policies, and carrier’s policies. The shipment of illegal, unsafe, or other restricted products, including products only available by prescription, is strictly prohibited.
