In Veeqo, we can automatically send your customers a shipping confirmation email as soon as you've shipped the order. When available, the customer will also be given a link to track their parcel too!
How to enable shipping confirmation emails:
Go to 'Settings'
Click on 'Marketplace & ecommerce integrations'
Click into the store you wish to enable to send shipping confirmation emails to customers > select edit > show advanced settings
Scroll down to 'How Orders Are Synced'
Enable 'Allow to send my customer a shipping confirmation email when an order is shipped via Veeqo?' for the channel to email your customer (the corresponding settings should be enabled on the channel) or 'Should Veeqo send an order and shipping confirmations email to your customer instead of [channel name]?' for Veeqo to email your customer.
NOTE: To prevent your customers receiving two delivery confirmation emails you may want to switch off the option on your remote store if you are enabling in Veeqo. It is not a requirement to use Veeqo's shipping confirmation emails as we will push up the tracking details to your store(s).
To test out your template you'll need to create your own manual order in Veeqo with your test email address. To find out how to create a manual order check out this guide.
If you would like to add your own branding to the Veeqo email template then check out this guide.