Welcome to Veeqo!
Before you start we would recommend that you download and install the latest version of Google Chrome. Veeqo is optimised to be used with Google Chrome.
Inventory Control
Before you turn on Inventory Control, below is a list of what we recommend that you check in order to receive the best Veeqo experience (see Turn on Inventory Control in Veeqo for more information).
Ensure Inventory Tracking is enabled on your Store where this is optional.
Make sure your product variations are setup correctly
To help with the linking process in Veeqo, we would recommend that you have matching SKUs across your listings on your stores. The reason that we suggest this is to save you time and as much manual work as possible, so that you can start utilising Veeqo to the best of its ability.
If you do not have matching SKUs or SKUs on your products, going forward we would suggest for you to add SKUs to your products.
If your listings have already pulled into Veeqo and don't have matching SKUs you can Link Your Listings manually
Deleting Veeqo Demo Data
When you get started you will see a set of demo orders using the naming convention #Demo-X(1-5) to show how orders work in Veeqo.
Important: Demo orders will all begin with "DEMO" in the order number. If you see any orders in your account which you do not recognise, contact the Support team
Buying a label for a demo order will not cause a charge against your account as the label produced is not a real label. These orders can be easily managed and deleted by following these steps:
Head to Settings
Click the checkbox next to the Phone store
Click ARCHIVE STORE
Select the checkmark for Hide all channel entities? This will remove all demo products and orders associated to the channel
Click on CONFIRM
Note: If you want to create orders directly in Veeqo in the future, you will need to create a new phone store by clicking here and selecting the store type "direct"
Note: if you archive the channel and don't opt to "hide all entities" you will need to contact Support to remove the channel data