As scammers and hackers get more advanced, it's more important than ever to make sure you stay one step ahead and protect your account. Some account protections are mandatory, these are:
Create a secure password in accordance with requirements.
All users must confirm and verify their email. Simply follow the prompts in your account when you sign in for the first time.
IMPORTANT: from 22nd July 2026, two-step verification will be mandatory for all account owners. Read about two-step verification and how to get set up below.
Not sure who your account owner is? This is the email used to create the Veeqo account.
Here are our best tips and tricks to keep your business safe and give you peace of mind:
Use strong, unique passwords
Our password requirements help get you started, but it's vital not to share passwords between accounts and services.
Set up two-step verification (or 2FA)
Think of two step verification as your account's security alarm - passwords alone are like locking your front door but leaving the window open. With 2FA, even if someone gets your password, they still need that second verification step. This is not needed if you sign in with Amazon.
Update passwords regularly
We know it's a hassle, but one of the best ways to protect your account is through regular password updates for all users. Veeqo recommends updating all passwords every 6 months. Updating passwords is easy and can be done by either the account owner or account admins.
Remove old user accounts
When someone leaves your company, or no longer needs access to Veeqo, delete their user account.
Read more on each of these and how to enable them below:
Strong, Unique Passwords
Strong, Unique Passwords
Reusing passwords across accounts and services creates a massive security risk for your account. By reusing passwords, if one account gets breached, hackers can use those credentials to unlock all your other accounts through automated attacks. Worried about forgetting your password? Try out a password manager - get started with this helpful online guide.
Check out our sign up guide for our password requirements.
Two Step Verification/Two-Factor Authentication (2FA)
Two Step Verification/Two-Factor Authentication (2FA)
From July 22nd, owners logging into Veeqo using email will be required to set up 2FA using an authenticator app. This measure will be rolled out to other uses in the near future.
For more information, including how to set up 2FA and general troubleshooting, check out this guide.
Updating Passwords Regularly
Updating Passwords Regularly
Regularly updating passwords limits the window of opportunity for attackers to exploit compromised credentials. If your password is exposed in a data breach, which often goes undetected for months, changing it regularly ensures that stolen credentials become useless before they can be exploited. Fresh passwords also protect against unauthorized access from old devices, former employees, or anyone who may have previously gained access to your accounts.
Account owners/admins can update passwords, or users can update their passwords individually using the steps in this guide.
Remove Old User Accounts
Remove Old User Accounts
Keep your user base up-to-date and remove any inactive or previous employee accounts. Leaving old user accounts creates a vulnerability that may be exploited by scammers, as you are less likely to notice if someone accesses or makes changes under this account.
Find out how to remove users in this guide.
Recovering Forgotten Passwords
Recovering Forgotten Passwords
If you ever forget your password to login into your Veeqo account you can create a new one by going to the following link:
You'll be asked to enter the e-mail address that you use to log into Veeqo:
You can also ask your account admin to reset your password.
NOTE: After 5 failed login attempts your account will lock. When this happens, you will need to contact your account admin to reset your password. Our support team can also help.