Password and Security Best Practices
As scammers and hackers get more advanced, it's more important than ever to make sure you stay one step ahead and protect your account. Here are our best tips and tricks to keep your business safe and give you peace of mind.
Use strong, unique passwords
Our password requirements help get you started, but it's vital not to share passwords between accounts and services.
Set up two-step verification (or 2FA)
Think of 2FA as your account's security alarm - passwords alone are like locking your front door but leaving the window open. With 2FA, even if someone gets your password, they still need that second verification step.
Update passwords regularly
We know it's a hassle, but one of the best ways to protect your account is through regular password updates for all users. Veeqo recommends updating all passwords every 6 months. Updating passwords is easy and can be done by either the account owner or account admins.
Remove old user accounts
When someone leaves your company, or no longer needs access to Veeqo, delete their user account.
Read more on each of these and how to enable them below:
Strong, Unique Passwords
Strong, Unique Passwords
Reusing passwords across accounts and services creates a massive security risk for your account. By reusing passwords, if one account gets breached, hackers can use those credentials to unlock all your other accounts through automated attacks. Worried about forgetting your password? Try out a password manager - get started with this helpful online guide.
Check out our sign up guide for our password requirements.
Two Step Verification
Two Step Verification
Add another layer of security to your account log-in by enabling Two-Step Verification (also known as Two-Factor Authentication). A second form of authentication can help prevent unauthorized account access if a system password has been compromised. Two-Step Verification is a requirement for account owners and any admins who wish to be able to update other users' details.
NOTE: This option is specific to users who sign in with email. If you are using Amazon’s Single Sign on option you can enable Two-Step Verification directly in the Amazon account you used to sign up
To enable two-step verification:
Go to Settings
Click Users
Click the edit button (pen icon) next to the user you want to edit.
Scroll to Two-Step Verification and click ENABLE TWO- STEP VERIFICATION. A QR code will appear - use this to add your Veeqo account to an authenticator app
Log in to your chosen authenticator app
Scan the QR code under Two-Step Verification in Veeqo
Enter any extra details the app asks for and save
The app will automatically keep your single use code up to date so it will always be ready when you need it
Once enabled, each login will now require the password and a single-use authentication code. Your single-use authentication code will automatically be sent to the email address used to sign in to the account, however, it is recommended to use an authenticator app to receive your single-use authentication code.
New to authenticator apps?
New to authenticator apps?
No problem! Authenticator apps are super easy to install and use. Simply search for recommended authenticator apps in your region online and install it. Once you connect your Veeqo account to the authenticator, each time you login you'll get a code sent to the app which you will need to enter into Veeqo.
This means that should your email account or passwords get leaked, anyone trying to access your account will be blocked, as they also need access to the device you have the authenticator installed on.
Updating Passwords Regularly
Updating Passwords Regularly
Regularly updating passwords limits the window of opportunity for attackers to exploit compromised credentials. If your password is exposed in a data breach, which often goes undetected for months, changing it regularly ensures that stolen credentials become useless before they can be exploited. Fresh passwords also protect against unauthorized access from old devices, former employees, or anyone who may have previously gained access to your accounts.
Account owners/admins can update passwords, or users can update their passwords individually using the steps in this guide.
Remove Old User Accounts
Remove Old User Accounts
Keep your user base up-to-date and remove any inactive or previous employee accounts. Leaving old user accounts creates a vulnerability that may be exploited by scammers, as you are less likely to notice if someone accesses or makes changes under this account.
Find out how to remove users in this guide.
Enabling SSO for an existing Veeqo Account
Enabling SSO for an existing Veeqo Account
Click login with Amazon on the sign in page
Enter your email address. (The email address must be associated with an active Amazon account which is connected to your Veeqo Account)
You will receive an error message prompting you to log in to your account normally and verify your email address.
Verifying your email address in Veeqo
Verifying your email address in Veeqo
We may ask you to Verify your email address in Veeqo. If this happens:
Log in to your account
Go to settings
Click users
Scroll to your user account. You should see a red cross next to your user, under email status. This means that email verification is required.
5. Click the pencil icon to edit the user.
6. Click the send arrow next to your email address to send a verification email to that email address.
7. Follow the steps in the email to verify your email address.
Once your email is verified, you should see a green tick next to your user. This confirms that your email address is verified.
Recovering Forgotten Passwords
Recovering Forgotten Passwords
If you ever forget your password to login into your Veeqo account you can create a new one by going to the following link:
You'll be asked to enter the e-mail address that you use to log into Veeqo:
You can also ask your account admin to reset your password.
NOTE: After 5 failed login attempts your account will lock. When this happens, you will need to contact our support team to unlock your account before you can recover your password.