Some highly sensitive anti-virus software may blacklist vPrint, which results in Veeqo being unable to detect your printers and devices. If you are having problems with vPrint we recommend you whitelist the vPrint app in your anti-virus software.
To get steps on how to do this please contact your anti-virus support team.
Unable to log-in to vPrint
If you are unable to log into vPrint, it could be due to the account holder having an existing PrintNode account. The best solution for this is to change the account owners e-mail address so that this then creates a new PrintNode account. When the account owners email address has been changed, you can then use this to log into vPrint.
Settings not saved when switching between Computers
If VPrint appears to be losing the settings when you are operating simultaneous computers then it is likely that each machine is not uniquely named. Please check and if any machines are sharing the same name then please rename.