Orders

Process retail orders, wholesale orders and returns in Veeqo. Pick and pack using paper documents or barcode scanners

63 articles in this collection
Written by Marc Girdlestone, Roxy Grover, and Gemma Johnson

Order Management

Order Search and Filter

Use search and filters to flexibly find, print, export and ship your orders

Written by Roxy Grover
Updated yesterday

Order Views

Save commonly used filters as Order Views, for easy access.

Written by Roxy Grover
Updated yesterday

Order Tags

Use tags flexibly for your workflow. Filter orders, create order rules, see sales reporting and more.

Written by Roxy Grover
Updated yesterday

Order History

See a complete history of actions taken on a specific order

Written by Roxy Grover
Updated yesterday

Internal Notes For Orders

Collaborate with Team Members about specific orders using Internal Notes

Written by Marc Girdlestone
Updated yesterday

Create an order and take payment

Take orders from retail or wholesale customers directly in Veeqo. Connect your Stripe and take credit card payment.

Written by Roxy Grover
Updated yesterday

Edit an Order

Edit orders created in Veeqo or synced from your sales channels

Written by Roxy Grover
Updated yesterday

Duplicate An Order

Create a draft copy of another order

Written by Marc Girdlestone
Updated yesterday

Cancel Orders

Cancel orders that have not been fulfilled

Written by Roxy Grover
Updated yesterday

Merge Orders

Identify orders that can potentially be shipped together

Written by Roxy Grover
Updated yesterday

Change the Fulfillment Warehouse of an Order

Manually route orders to a different warehouse

Written by Gemma Johnson
Updated yesterday

Troubleshoot missing orders

Common reasons why your orders may not be synced into Veeqo

Written by Roxy Grover
Updated yesterday

Delivery Methods

Manage delivery methods on orders

Written by Roxy Grover
Updated yesterday

Picking

Scan To Pack

Confirm you're packing the correct items by scanning the barcode before shipping

Written by Marc Girdlestone
Updated yesterday

4x6 Packing Slip and Shipping Label

Print a 4x6 inch packing slip and shipping label together

Written by Marc Girdlestone
Updated yesterday

Printed Invoice Document

Printing invoice templates for orders

Written by Marc Girdlestone
Updated yesterday

Packing Slip Document

Printed packing slip templates

Written by Marc Girdlestone
Updated yesterday

Packing Slip With Integrated Shipping Label

Printing A4 Packing Slips with 4x6" shipping labels

Written by Marc Girdlestone
Updated yesterday

Paper Picking Lists

Written by Marc Girdlestone
Updated yesterday

Standard Digital Picking

Written by Marc Girdlestone
Updated yesterday

Advanced Digital Picking

Digital picking overview

Written by Roxy Grover
Updated yesterday

Pick to Pile

Written by Roxy Grover
Updated yesterday

Pick to Order - Multi line item order

Written by Roxy Grover
Updated yesterday

Creating Picking Queues on the Picking Dashboard

Automatically prioritise orders to be picked

Written by Marc Girdlestone
Updated yesterday

Managing Batches and Accountability

Written by Roxy Grover
Updated yesterday

Marking Items As Not Picked

Written by Roxy Grover
Updated yesterday

Return, Refund and Reship

Return/Refund Management Overview

Written by Roxy Grover
Updated yesterday

Create Request

Written by Roxy Grover
Updated yesterday

Receive Items

Written by Roxy Grover
Updated yesterday

Action return request

Written by Roxy Grover
Updated yesterday

Process Refund Payment

Written by Roxy Grover
Updated yesterday

Re-ship An Order

Written by Roxy Grover
Updated yesterday

Return/Refund Reasons

Written by Roxy Grover
Updated yesterday

Return/Refund Request Statuses

Written by Roxy Grover
Updated yesterday

Order Rules

Order Rules Overview

Written by Roxy Grover
Updated yesterday

Available Order Rule Conditions

Written by Roxy Grover
Updated yesterday

Available Order Rule Triggers

Written by Roxy Grover
Updated yesterday

Available Order Rule Actions

Written by Roxy Grover
Updated yesterday

Printing and Email Templates

Available Printed Documents

Your guide to Picking Lists, Packing Slips and Invoices

Written by Marc Girdlestone
Updated yesterday

Edit Order Cancellation / Refund Email Template

Written by Roxy Grover
Updated yesterday

Sorting printed Documents

Written by Roxy Grover
Updated yesterday

Expressions on Printing Templates

Written by Roxy Grover
Updated yesterday

Import/ Export orders

Add A CSV Store

Written by Roxy Grover
Updated yesterday

Import Orders By CSV

Written by Roxy Grover
Updated yesterday

Export orders via CSV

Written by Roxy Grover
Updated yesterday

Troubleshoot Order CSV Import Errors

Written by Roxy Grover
Updated yesterday

Auto-print and USB scales

Auto-print Overview

Auto Print For Mac and Windows

Written by Roxy Grover
Updated yesterday

Auto-print documents on shipping

Written by Roxy Grover
Updated yesterday

Setting up Auto-Print on Windows

Written by Roxy Grover
Updated yesterday

Setting Up Auto-print On A Mac

Written by Roxy Grover
Updated yesterday

Retrieving Auto-print (vPrint) Logs

Written by Roxy Grover
Updated yesterday

Auto-print Troubleshooting

Most common issues printing using vPrint

Written by Roxy Grover
Updated yesterday

Setting up USB Scales

Written by Roxy Grover
Updated yesterday

Wholesale

Import Wholesale orders

Bulk import wholesale orders by CSV

Written by Marc Girdlestone
Updated yesterday

Setting up Wholesale

Written by Roxy Grover
Updated yesterday

Create a new Wholesale order

Written by Roxy Grover
Updated yesterday

Creating a wholesale customer

Written by Roxy Grover
Updated yesterday

Wholesale online invoice design

Written by Roxy Grover
Updated yesterday

Wholesale invoice page

Written by Roxy Grover
Updated yesterday

General

Access Legacy Orders Page

Written by Marc Girdlestone
Updated yesterday

Serial Number Tracking

Record the serial numbers or batch numbers of your items at the point of packing your order

Written by Gemma Johnson
Updated yesterday

Merging Order Allocations

Combine all stock allocations of the same warehouse into one after editing an order

Written by Gemma Johnson
Updated yesterday

Creating Customers

Written by Roxy Grover
Updated yesterday