To improve accuracy, scan product barcodes while packing to verify you're shipping the right products to your customer.

In this guide:

Change settings to pack order before shipping

If you want to confirm you’ve packed an order correctly before shipping it, you can change the ‘Buy Label’ button to ‘Pack’. The package must be completely packed before you can buy a label for it.

Note! This setting can only be changed by the account owner.

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To enable this change, follow these steps:

  1. Go to Settings

  2. Click General

  3. Tick the checkbox “Users can Buy Label only after packing the order”

4. Click Save


When the packer goes to ship an individual order they will see the new packing confirmation actions.

Pack an order

You can pack an order using product barcodes or by clicking the product quantities on the screen. You can only pack unshipped orders.

Pack one package at a time
When you have multiple packages for the same order, you can pack them separately. This is available only if you’ve enabled the setting to change the action from ‘Buy Label’ to ‘Pack’.

  1. Go to the orders page

  2. Click ‘Pack’ on the package you want to pack

  3. Scan the barcodes or click the plus button to pack each item individually OR click ‘Pack all’ to pack all items in the package in bulk.

  4. Click Save

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Pack all packages together

If you have more than one package in an order, this method will allow you to pack all items in the order at once rather than just the individual package.

  1. Go to the orders page

  2. Click the down arrow next to the “Buy label” or ‘Pack’ button on your order

  3. Choose “Pack packages” from the drop down

4. Scan the barcodes or click the plus button to pack each item individually OR click ‘Pack all’ to pack all items in the package in bulk.

5. Click Save

Partially pack an order

If you want to ship an order that does not have all of the products ready to ship, then you can partially pack an order.

  1. Go to the orders page

  2. Click the down arrow next to the “Buy label” or ‘Pack’ button on your order

  3. Choose “Pack packages” from the drop down

  4. Click ‘Add Package’

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5. Scan the barcodes of the items available to ship with a USB scanner OR click the plus button to adjust the quantity packed

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6. Click ‘Move all unpacked items’. This will move all of the items that were not packed to the new package and mark the items as ‘packed’.

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7. Click Save

8. For the package with the items that cannot be shipped, select “Unpack all items” from the dropdown

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9. Click ‘Confirm’

You can now ship the package that is packed and pack the other items at a later time.

Pack using product barcodes

To scan product barcodes while packing, first set up your USB scanner and product barcodes in Veeqo.

  1. Plug your USB barcode scanner into your computer.

  2. Update your product barcodes in Veeqo.

  3. When packing an order, scan the product’s barcode

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