Offer shipping solutions that can meet the customer delivery promise

Buy Shipping automatically suggests shipping services based on services that can meet the delivery promise to the customer, your carrier preference and lowest available cost.

Help safeguard your performance metrics

Negative Customer Feedback: If you ship on time with tracking via Buy Shipping, and the buyer leaves seller feedback solely related to delayed or undelivered packages, you can request to have the feedback reviewed. If approved, the impact of the feedback is removed from your Order Defect Rate, and the buyer’s comment will be displayed with a strike-through and the statement: The fulfilment issues associated with this order were not due to the seller. To find out more, see Can Amazon remove feedback I received?

The customer feedback policy ensures sellers are only responsible for shipping their products on time and are not penalized for delays out of their control.

A-to-z Guarantee claims: If you purchase Amazon's Buy Shipping and ship on time, you are protected against a-to-z claims where a customer reports problems with delivery. Those claims will not affect your Order Defect Rate but you are still responsible for the financial loss of these claims.

Prepare for Seller Fulfilled Prime

You must use Buy Shipping for at least 98% of Seller Fulfilled Prime products. For more info, see Seller Fulfilled Prime. Using Buy Shipping for all of your orders can help you transition to Seller Fulfilled Prime faster. For more information, see Seller Fulfilled Prime.

Save time when buying shipping

Bulk Shipping: Buy labels in bulk up to 100 orders at once.

Direct Print: Use Direct Print to send labels directly to your preferred thermal or laser printer with just one click. Go to Direct Print to learn more.

Shipping Preferences: Set predefined Automation Rules such as prioritising carrier shipping methods.