Amazon Buy Shipping Overview

This guide outlines the benefits of shipping using Buy Shipping including protection against A-z claims, VTR protection and Delivery Promise

Updated over a week ago

This guide applies to Sellers based in the United States only. If you are a seller from the United Kingdom, please see this guide.

Veeqo is powered by Buy Shipping, you do not need to make any changes in your account to access the Buy Shipping discounted rates and benefits.

Note: For United States customers the benefits outlined in this guide will apply with your own negotiated rates (as well as the rates offered by Veeqo) if the order is shipped through Veeqo.

Benefits of using Buy Shipping

Offer shipping solutions that can meet the customer delivery promise

Buy Shipping automatically suggests shipping services based on services that can meet the delivery promise to the customer, your carrier preference and lowest available cost.

Help safeguard your performance metrics

Negative Customer Feedback: If you ship on time with tracking via Buy Shipping, and the buyer leaves seller feedback solely related to delayed or undelivered packages, you can request to have the feedback reviewed. If approved, the impact of the feedback is removed from your Order Defect Rate, and the buyer’s comment will be displayed with a strike-through and the statement: The fulfilment issues associated with this order were not due to the seller. To find out more, see Can Amazon remove feedback I received?

The customer feedback policy ensures sellers are only responsible for shipping their products on time and are not penalized for delays out of their control.

A-to-Z Guarantee claims: If you purchase Amazon's Buy Shipping and ship on time, you are protected against a-to-z claims where a customer reports problems with delivery. For more information please visit the Seller Central guide on A-to-Z Claims.

Prepare for Seller Fulfilled Prime

You must use Buy Shipping for at least 98% of Seller Fulfilled Prime products. For more info, see Seller Fulfilled Prime. Using Buy Shipping for all of your orders can help you transition to Seller Fulfilled Prime faster. For more information, see Seller Fulfilled Prime.

Save time when buying shipping

Bulk Shipping: Buy labels in bulk up to 100 orders at once.

Direct Print: Use Direct Print to send labels directly to your preferred thermal or laser printer with just one click. Go to Direct Print to learn more.

Shipping Preferences: Set predefined Automation Rules such as prioritising carrier shipping methods.

For more information see the following guides:

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