This guide applies to Sellers based in the United States only.
Connecting DHL Express
You can use DHL to ship your orders using Veeqo rates. No connection is needed for this.
Available services with DHL Express
Scheduling Pickup with DHL Express
You may already have a regular collection with DHL Express which you can continue to use. If you don’t you will need to book a collection. To do this you will need to directly contact the carrier you are shipping with.
You can schedule your pickup here.
File a claim with DHL Express
To file a claim with DHL Express, see the guide.
Shipping surcharges/ limitations
DHL Express reserves the right to adjust shipping charges and add extra fees where applicable. For a list of applicable surcharges, see the DHL website
Shipping prohibitions and restrictions
Products shipped through Veeqo must comply with all laws and regulations, Veeqo’s policies, and carrier’s policies. The shipment of illegal, unsafe, or other restricted products, including products only available by prescription, is strictly prohibited.
Troubleshooting DHL Express Errors in Veeqo
To troubleshoot error messages you may see when shipping with DHL Express, see this guide