In this guide:
Connecting FedEx
You can use FedEx to ship your orders using Veeqo’s rates
OR
You can connect your own FedEx account using this guide
Available services with FedEx
FedEx Home Delivery®
FedEx 2Day®
FedEx 2Day®A.M.
FedEx Express Saver®
FedEx Ground®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx 2Day® One Rate
FedEx 2Day®A.M. One Rate
FedEx Express Saver® One Rate
FedEx Priority Overnight® One Rate
FedEx Standard Overnight® One Rate
Note: We support the same services with both Veeqo’s rates and your own account integrations.
Unsupported services
FedEx Ground Economy (also known as FedEx SmartPost)
Scheduling pickup with FedEx
You may already have a regular collection with FedEx which you can continue to use. If you don’t you will need to book a collection. To do this you will need to directly contact the carrier you are shipping with.
You can schedule your pickup here
File a claim
To file a claim with FedEx, see this guide
Shipping Surcharges/ limitations
FedEx reserves the right to adjust shipping charges when they weigh and measure your shipment at their facility. To dispute these shipping charges, please contact FedEx. To reduce these instances of adjusted shipping charges, please ensure you accurately report the weight and dimensions of your shipment and review FedEx dimensional weight rules.
Shipping prohibitions and restrictions
Products shipped through Veeqo must comply with all laws and regulations, Veeqo’s policies, and carrier’s policies. The shipment of illegal, unsafe, or other restricted products, including products only available by prescription, is strictly prohibited.
Troubleshooting FedEx Errors in Veeqo
To troubleshoot error messages you may see when shipping with FedEx, see this guide