When shipping with Royal Mail, all international orders require a customs declaration form to be printed and attached to the order. There are two types of forms and the form you need will depend on the value of the items you are shipping.
- For items with a value up to £270, a CN22 is required
- For items with a value over £270, a CN23 is required
You have two options to print CN23 forms in Veeqo:
- Set up pilot rules so that when you ship your orders, Veeqo will automatically print either the CN22 or CN23.
- Manually print CN23 (see steps below) or CN22
Before printing the CN23 forms for orders, please follow this guide to set up the CN23 template with the correct company information and signature.
Highlight the orders you wish to print CN23 forms for by selecting the tick boxes to the left of each order.
Click Actions > Print > Choose Templates
Scroll down the list until you find CN23. Select CN23 and then click Print.
Select a printer or if you prefer PDF files, select Download PDF > Print
Your CN23 forms will open in a new window ready for you to print and sign. Review the information to make sure it is correct.