After you have Connected your Amazon Shipping Account you will need to create a test label before you can start shipping in Veeqo. This is to ensure there will be no unexpected issues or delays when picking up your packages, such as not being able to scan the label due to a pixilated barcode.

Please note test labels must be send two working days prior to your agreed first pickup date or your launch will be postponed.

Amazon Shipping accept two kinds of Labels, thermal labels printed on thermal printers and A4 integrated labels printed on regular printers. This guide will explain how to print either label and how to troubleshoot any issues that might arise.

Labels must be:

  •  15cm x 10cm (6x4”)
  •  Crisp and easily readable
  •  Printed on white paper.

Create Test Amazon Shipping Labels

To do this follow the steps below:

  1. Log into www.amazonshipping.co.uk using your Amazon seller central credentials.
  2. Click on the Menu button in the top right corner, select (1.) Settings then (2.) Printing.

3. From the printing page click “Edit” and from the dropdown window select ‘A4 (8.27” x 11.69”)’ or Label (4” x 6”) depending on what labels you are using.

4. Select your preferred print type (“on the same page” is recommended). If using A4 integrated labels, you can switch between landscape and portrait positioning by selecting a different template.

5. To save your settings as default click “save”. Once your settings are saved click the “test print” also found on this page.

6. Take a picture of your barcode and send it to test-label@amazon.com who will reply to you within 24 hours with approval or troubleshooting steps.

Troubleshooting

Wavy Barcodes (thermal label issue):

In most cases when you get a pixilated / wavy barcode it’s to do with your dithering settings, or perhaps printing from your browser, either way if you follow my steps below it should clear right up.

  1. Open your printer settings
    Windows: Control Panel > Hardware and Sound > Devices and Printers > Right click on your printer. Select Printing Preferences
    Mac: Apple Menu > System Preferences > Printers & Scanners
  2. Identify your printer and copy the settings seen below for that model.

Zebra
"Options” tab > Settings

Speed: 5

Darkness: 18

“Dithering” tab

Dithering Type: None

Citizen
“Options” tab > Darkness

Darkness: 10

“Graphics” tab > Dithering

Dithering Type: None


3. Print your label via a PDF viewer e.g. Acrobat Reader, adobe etc. (typically saving the label to your desktop will open it by default in a PDF viewer when you open it).

In most cases this will make your label crisp, however if not please proceed to step four.


4. From your PDF viewer click on ‘Edit’ then ‘preferences’. Find the ‘Page display’ section and set the Custom resolution to 200 or higher.

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