With USPS you can generate Scan-Based return labels in Veeqo. The great thing about scan-based return labels is that you are only charged for them if your customers use them, so it’s a no-brainer to include them with your customers’ outgoing packages if you think there’s a likelihood of them wanting to return or exchange their order.
- USPS Scan-Based labels last for 365 days after being generated
- The weight of the return label is set as the same weight as the outbound label. So you will be charged the same as the outbound shipping label
- If you cancel the original outbound shipment the return shipping label is still valid.
How to create a return label
You can either create the return label at the same time you ship the order by hitting the Create return label? checkbox. Your return label will be printed straight after your outbound label
You can re-print the return label by hitting the Return Label icon on the shipment section of the order. If you haven't already created a return label for this order the button will create a return label, which you can then attach to a customers email for them to print out.