Connect Royal Mail
Updated over a week ago

This guide applies to Sellers based in the United Kingdom only.

You can ship your orders and generate Royal Mail labels directly in Veeqo. For a detailed look into the features available check out the Royal Mail Overview article. To connect your Royal Mail OBA account and start shipping your orders in Veeqo follow the steps below.

1. Click Here to register for an OBA account with Royal Mail if you don't have one already.

Note: If you do have an OBA account, please log in directly to OBA (Not click and drop) before connecting Royal Mail to Veeqo. If you have not accessed your OBA account in a long period of time the account becomes dormant and you will not be able to connect a new API connection.

3. Click on Connect next to Royal Mail

4. Click Activate

5. Enter your OBA account details and click Request Activation

5. Sit back and wait, Royal Mail will now need to approve us to access your account, this can take between 12 to 72 hours - depending on the current volume of requests Royal Mail are processing.

Royal Mail will send the credentials as required on the below screen. There is no action for you to take. We will inform you once this information has been received and processed

Note: To use Royal Mail services, you will need to request tracking ranges of services. Veeqo support will reach out to you when your account is connected to ask which services you use, so that these ranges can be requested for you. These can take up to an additional week from request to be returned.

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