Return/Refund Request Statuses
Return/Refund Request Statuses
Written by Roxy Grover
Updated over a week ago
- If shipped items haven't been received in the warehouse and be added back into Veeqo stock
- The items have been received but the refund amount still needs to be confirmed before it is ready to be paid to the customerReady To
- The refund amount is correct and the payment to the customer can be paid
- The refund has been paid and the customer has been informed.
- The customer has not disputed the refund amount after 30 days and no further action is required.