How does the eBay integration work?

  • Every 10 minutes, new orders will be download from eBay to Veeqo.
  • When you ship an order in Veeqo, eBay is updated with the details. This includes the fulfilment status, any tracking numbers along with an email confirmation sent to your customer.
  • Every 60 minutes, Veeqo checks for new listings in eBay to be downloaded.
  • When stock levels change for a product in Veeqo, the changes will be pushed to eBay immediately.
  • When you ship an eBay order in Veeqo it will update your store within 60 minutes.

If this is the first store you are connecting to Veeqo we recommend connecting the store with the most complete product catalogue. 

If this an additional store we recommend you check and update your product SKU codes so your products can be linked in Veeqo. This will prevent any duplicate products being created. Find out more here.  

You will need:

  • eBay stores URL
  • Stores name

  1. If you did not connect your store in the setup process head to your home page and find the action card ‘connect your first store to Veeqo’
  2. You will then be walked through a simple process where you will enter your weight values and eBay store information.
  3. You will then be redirected to eBay to sign in to confirm the connection. 
  4. Once you have done this it will take 30 minutes to 5 hours to pull your product catalogue into Veeqo.  

Connecting additional eBay stores 

When connecting additional stores we recommend checking:

  1. Head to the setting cog and click Stores 
  2. Press the + New Stores button
  3. You will then be walked through a simple process where you will enter your weight values and eBay store information.
  4. You will then be redirected to eBay to sign in to confirm the connection. 
  5. Once you have done this it will take 30 minutes to 5 hours to pull your product catalogue into Veeqo.  

Once your store has fully connected you will probably find some of your product have review markers on them. This means a new product has been created and could potentially be a duplicate. Follow this guide to find out more and how to resolve this.

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